 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property
Overall Experience 4.3
90%
Recommend This Property
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Fantastic Staff And Food
ByRadno
August 10, 2016
Hotel was clean and tidy and the service from staff was excellent! However be wary of the hidden costs when booking here there was a service fee and fees to park your car that were not included in the room costs. All and all though a great place to stay that had easy access to the train and shopping centers.
As I see it
ByKiwi Mike
August 03, 2016
My stay at this hotel was certainly what I wanted and was made even better that it is the hotel for the PBR supporters and the large friendly lobby area was a good way to meet and greet some of the stars of the event finals held at All Phones Arena.
Peaceful
ByAlorah
August 02, 2016
Great location, friendly staff, comfortable clean room and good free internet access - perfect for study, reading and completing assignments.
PBR Terrific
Bytash871
July 27, 2016
Was welcomed and felt relaxed from the first time through the door. Front desk staff were friendly, efficient and very helpful. Room was comfortable, and great value for money.
Comfortable bed and great service.
By
July 25, 2016
This hotel is good for a couple of nights. Staff are wonderful hotel in public areas is really nice, bathrooms are tired and need renovating.
Extended Stay in Comfort
ByAnthonyM33
July 14, 2016
My family stayed here for 2 weeks on holiday. We checked in very early (9am) and they not only had our room available, but they upgraded us to a suite and had the pull out couch made and ready for us (3 of us were staying). Further, I don't know if this is standard in this hotel, but they even put a step stool at our sink which was useful our 4yr old daughter!
Ella checked us in, which I clearly remembered (even after 33 hours of travel) because she is simply very good at her job. She was very welcoming and prompt. She had a small conversation with our daughter, apparently the only requirement for a toddler to idolize somebody.
We had little interaction with anyone else due to sightseeing continuously. The room attendants were excellent, even leaving an extra box of tissues at my bedside, apparently noticing I was using these. I have never had this level of service in any US hotel, staying 110 nights in a hotel last year alone.
I highly recommend this hotel!
Great service and great room
Bycb701
July 13, 2016
Close to shops and amenities, staff were very friendly and all requests were attended to immediately
Disappointing
ByLindsay21
July 11, 2016
Poor check in as there was a problem with the booking. Convenient location for the station, as needed to catch a train each day.
Good service
BySally 1
July 06, 2016
We enjoyed three nights stay at the Holiday Inn in Parramatta. The room was clean and very comfortable and the internet service quick and reliable. The hotel was well situated for the bus and train station and connections into Sydney
Freindely warm
BySpewy
July 04, 2016
Always a pleasure to stay at Holiday Inn Parramatta .The staff are friendly the beds are comfortable, the rooms are spotlessly clean.
The location is central to a wide variety of Asian
restaurant Staff attention
Bypori
July 04, 2016
Friendliness and attention of restaurant staff. We arrived afternoon and needed to eat lunch and were served quickly and pleasantly
Great room fantastic service
ByDeano318171
July 04, 2016
My time at the Holiday Inn at Paramatta was very memorable the staff and facilities very fantastic.