 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.4
92%
Recommend This Property
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Open Gallery
Quite weekend
ByJillCP
July 17, 2020
We needed to get away from our usual routine due all the restrictions in place in NSW.
Excellent Service
ByTonyssssssssssss
July 15, 2020
From the time of check in, Mary at Reception provided excellent service.
I left an adapter in the room and that was instantly handed in by housekeeping.
A great experience.
Thank You
Average Hotel
BySamath
July 08, 2020
Bed and pillows are not comfortable. No cafes or restaurants near the hotels.
Albury Visitor
ByGreg
July 01, 2020
Good hotel when visiting the area. Getting a bit dated but in general a good stopover.
Twenty years and still Good...
ByJinjaroo
June 20, 2020
I have been staying at the Holiday Inn in Parramatta for twenty year, give or take. It is convenient to public transport but also has good parking. It is quiet, and the staff are friendly. Everything works.
Value for money
BySonya
June 12, 2020
Excellent service friendly staff comfortable bed. Upgraded to a suite which was fabulous
Great Stay
ByJohno
March 31, 2020
Nothing much else to say other than enjoyed the location and the room was perfect for me. Bed was comfy
Guest are left alone to struggle
BySAPConsultant44
March 27, 2020
Iam a Spire Elite member -which is highest on loyalty membership.. We are paying hotel tariff but still we are left alone with no food being prepared for us when all restaurants nearby are operational to providing food - which come under necessary services
It looks like hotel mgmt has made up strategy that - keep reducing facilities so as guest feels frustrated and leave the hotel.
In this crisis situations only the hospitality standards of any hotel become visible as to what extent hotel went to help thr guest. But I dont see anything done by hotel.
Comfortable stay but need renovate
ByTiku
March 17, 2020
Need to renovate rooms.carpets and furniture are very old and damage.
Holiday Inn Parramatta
BySydney
March 17, 2020
Great hotel, very good location and easily accessible from train station ..I will stay again on business when in Parramatta...all good
Great stay
ByStone
March 09, 2020
Enjoyed a really comfortable stay thank u Holiday Inn parramatta
Great service and so clean
ByShep76
March 02, 2020
Staff were friendly and helpful
Room was clean and bed was so comfortable
Wifi was great
Room service was great and the food was yummy
Easy to access train station and shopping centres
Decent parking