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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 568 reviews
92%
Recommend This Property

Ratings Breakdown

568reviews

  • 5 Stars
    404
  • 4 Stars
    96
  • 3 Stars
    26
  • 2 Stars
    24
  • 1 Stars
    18

This hotel has gone down hill

By

October 14, 2017

club

Look at my previous message in the review for the complete list of what was wrong with this stay. Room/Bathroom were not clean, bed sheets were marked with black marks, room was hot when arrived, whole floor hall way was nasty, lots and lots of noise all three nights there.

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Nice hotel

By

October 06, 2017

Good hotel for the price, the hotel is clean and it has a pretty good restaurant/bar.

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Excellent restaurant, poor housekeeping

By

October 06, 2017

There was a used wash cloth and strange smell hanging in the bathroom of my room. The Alumni House bartender who took care of me in spite of three waitresses ignoring me was their saving grace. I have spent many nights in this hotel in the past eight years and I can tell you for a fact: the price is going up but the overall service is going down. I'm a Spire member who spends lot of money with this brand so you can trust my evaluation.

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Great service checking in

By

October 05, 2017

club

Check-in was easy. Staff was friendly. Parking lot easy to get into and park. Overall appearance was nice and clean. AC works well room was clean. Breakfast was good. Would stay again.

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Breakfast bar

By

October 02, 2017

club

Had to pay extra money for breakfast bar. That is crazy.. Good service. Hotel was pretty busy. Like the location

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Great Experience

By

October 01, 2017

I stay with Holiday Inn all of the time. This hotel was very nice and enjoyable. The only issue was the parking lot. They have karaoke on Friday nights and the parking lot was so full we couldn't find a place to park.

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staff

By

September 29, 2017

club

Great interaction with staff and hotel manager.. Their hotel was in very good shape, rooms were great as was the location for our reunion. Will definitely use this hotel for our next reunion.

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Great Service

By

September 28, 2017

club

The hotel and the staff were very nice. I would recommend this hotel to others.

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Pearl Stay

By

September 27, 2017

Im fine except the part i explained about my wife
You need to read that part and have it addressed.

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Great rooms

By

September 23, 2017

club

Outstanding. Great interaction with customers. The grille area was outstanding

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Love this hotel

By

September 20, 2017

club

The rooms are clean and the beds are very comfortable. The staff are always helpful and friendly. Being a member of IHG makes cheking in and out very easy.
Melanie

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Great experience

By

September 20, 2017

Hotel was very clean, had friendly staff (even housekeeping introduced herself and told us to let her know if we needed anything), convenient restaurant on the grounds, room was very large and comfortable.

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