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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 910 reviews
83%
Recommend This Property

Ratings Breakdown

910reviews

  • 5 Stars
    531
  • 4 Stars
    168
  • 3 Stars
    90
  • 2 Stars
    63
  • 1 Stars
    58

Holiday Inn Express Stone oak

By

January 21, 2020

club

Great stay. Wonderful service and clean hotel. Parking lot is a bit confusing to get into but overall great place.

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Pretty nice

By

January 20, 2020

Just stayed for 1 night and it got the job done. Comfortable bed and nice room. Nicest lady at the front desk.

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Friendly staff and great room

By

January 18, 2020

club

This hotel was very clean. The staff was very friendly. The pool area was awesome and everything was very accessible.

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Great service, great pool!

By

January 14, 2020

platinumelite

The service made you feel very welcoming! Everyone was really nice even the people in the restaurant. The pool is really cool too. It is heated to room temperature and the little jacuzzi is warmed up to a perfect temperature. I highly recommended this hotel. It's like 18 minute drive from downtown but there are a lot of nice things to do around there. Only problem is that they are fixing the freeway next to it but honestly it wasnt even that big of a problem. Besides that it was perfect!

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Great

By

January 13, 2020

Great place but it does not have complementary breakfast. Other than that awesome.

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Friendly staff

By

January 12, 2020

club

Bed was so comfortable that I asked the front desk what mattresses they used!!!

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Great property

By

January 11, 2020

club

Everything was great. Very clean and comfortable the shower head could use a little more pressure but it is sufficient to do the job. Enjoyed are stay as expected

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awesome stay!

By

January 10, 2020

club

Meets all expectations. Great for families! Just wish it had a more modern TV

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Amazing!

By

January 08, 2020

This is the best kept secret of a hotel around this area! Will definitely be back again, and again!

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If you can get past the garish lighting...

By

January 08, 2020

If the bad bathroom and hall lighting doesn’t bother you, then it is a descent hotel.

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Hotel Nightmare

By

January 08, 2020

club

To begin with, we arrived around check-In and our room was not ready so we had to settle for a handicap room or wait another 30mins to an hr for a room. The handicap rooms dont come with a sink in room and with a toddler washing sippy cups was the worst! Not to mention it was a small needed vacation and getting woken up both days with kids running on the floor ahove us about 5:59 each morning is something that can def. Throw off any morning. But as parents the first day we tried dealing with it the second day we had, had enough so we called front desk they said they would call upstairs, the nosie stopped for a bit and than again they were running around again. Weve had a bad experience here before but decided to give them the benefit of the doubt and yet again disappointed.

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Just what you expect from a good hotel stay

By

January 07, 2020

No wait times during check in process. Room upgrade was offered upon check in as well as qualified amenities.

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