 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property
Overall Experience 4
77%
Recommend This Property
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Open Gallery
Poor stay
ByGela
June 30, 2021
Beds were comfortable, however, the bedroom was not cleaned even after our request. Towels were not changed, not even coffee was provided to the room after the 1st night.
Awesome!
Byjb....
June 29, 2021
Awesome, 306*. It was easy and effecient, staff was super friendly and accomodating.
A good experience, except no breakfast.
Bynavydad
June 29, 2021
Staff and service was good. Only negative was that this location seems behind in getting past COVID restrictions. Breakfast bar nor pool available yet. Otherwise, this review would have been all excellent.
Dirty Linen and Room, Cold Coffee,
ByDallas
June 28, 2021
Room was dirty, bed linen not changed on one bed, plumbing and equipment in bath is old and in poor condition. Shower sprayed water everywhere. No luggage carrier was available for luggage if handicapped, coffee was cold being made with a 1970 coffee pot. Staff will refuse to give you a receipt as, they said, printer in broken. Not enough staff, service was extremely poor.
My review on this hotel
ByMissyG.
June 27, 2021
We loved the location of this hotel. Very clean and the young man (clerk) was working alone and I watched him how to handle everyone. He was very pleasant with all the customers. That goes a long way!!
Location was the only plus
ByBenG
June 26, 2021
Hotel was dirty and staff didn't seem to be willing to do much to improve the conditions. Too busy on cell phones and hardly paying attention to customers when standing in the lobby needing service. Location for my work and price being cheaper was only reason I booked it. IHG app shows restaurant/bar was open but it wasnt. You could "order" some breakfast off a limited menu to be put in a bag but that doesnt really mean the restaurant is open to me. There was old food in our trash can when we arrived and bathroom was dirty.
Kevin S
ByChris
June 25, 2021
upon arrival was told by front desk clerk no rooms available and to come back later,all while she was on her personal cell phone.
Great impromptu stop
ByWalking Quad
June 24, 2021
Wonderfully clean hotel with friendly staff. A short 1.2 mile drive in the morning to the Black Rifle Coffee company for a great cup of coffee.
Great location to see all the sights in the area.
Byrh37
June 24, 2021
Great place to stay close to area attractions. We had a great time in the area. Also at Tybee Beach and the old down town area. Also went to the state park in the area.
Bad service
ByScooby
June 23, 2021
We didn’t get our room ready till 6:30 pm. Got in the room there was no wash cloth, had to ask for wash cloth every day we stayed there on the third day was told there was none
No towels in the room...
ByJ LO
June 23, 2021
Friendly staff, clean rooms that did not smell! Only one set of towels were available for two people. When I asked the very nice receptionist for additional towels, I was told "we have to find some for you". That's the craziest thing I ever heard of! As much money as the room cost me, you would think that they had enough towels on hand for their guests.
Poor customer service
ByLynn
June 22, 2021
Will never stay here again. Booked 3 rooms , they lost 1 reservation finally corrected it then was charged more for the lost reservation.
When I got home found out they charged lost reservation for 2 nights only stayed one night. I have not been able to contact the hotel the phone only rings and Noone picks up.