Overall, I am satisfied about the two nights at the Holiday Inn City Nord. The room was very comfy and clean. The staff at the reception and the bar extremely attentive.
However, the first morning,
we noticed that the shampoo in the shower was almost empty. We left the room around 8.30 am and returned around 2.40 pm to take quick shower. The housekeeping personal had not yet taken care of our room, but were knocking when my partner was in the shower. I asked them to come back later. When we left at 3.10 pm, one of the housekeeping staff (female middle-aged lady) approached me in a very rude way and asked: "Do you still need the housekeeping". I said: "Yes, please!". She seemed very annoyed and told me that they only do the housekeeping service until three and she had knocked at the door. I found this very impolite, and told her that it is not my problem, they had the entire morning to complete the work. The lady had a very young guy with her. He then "cleaned" our bathroom, but did not refill the shampoo even though I directly asked him. This left me a little upset, as this hotel is actually nice and could do so much better if this incident had not happened. [Less]