Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 846 reviews
88%
Recommend This Property

Ratings Breakdown

846reviews

  • 5 Stars
    427
  • 4 Stars
    296
  • 3 Stars
    71
  • 2 Stars
    28
  • 1 Stars
    24

Not a great Crowne Plaza

By

May 28, 2017

Unfortunately, this hotel is an example of why I don't very often stay at Crowne Plazas vs. new Holiday Inns, Indigos and Intecontinentals. My overall feeling is that despite the good service from staff, the rooms and overall look and feel of the hotel are in need of a significant upgrade.
Pros:
- Upgrade to a suite (thank you) with inclusive minibar (thank you)
- Good service from staff
- Decent breakfast
- Good location - a nice 10-15 min walk into town

Cons:
- Small room
- Small TVs with few English channels
- Dated uninspiring decor with a view of a large flat roof from the window and a lake in the far distance
- Tiny bathroom
- Poor water pressure from shower, compounded by the fact that you have to stand in the bath to have a shower
- Two single beds pushed together with 2 single duvets does not a kingsize bed make... in the end I was sleeping in a single bed!

Read More
Read Less

Manager Director

By

May 28, 2017

platinumelite

All was at excellent like always the staff was polite and handsome and helpful and that prepared best service.
Room was cleaned and ready to check in specially when I am arrived at lake night

Read More
Read Less

Letto scomodo e servizio discutibile

By

May 25, 2017

Un letto piccolo, cuscini al limite, alcuni compenenti dello staff che non brillano per efficienza, aria condizionata malfunzionante

Read More
Read Less

Perfekter Aufenthalt

By

May 24, 2017

club

Ein rundum perfekter Aufenthalt.

Sehr schönes Hotel, in guter Lage an der Aussenalster, mit sehr guter Anbindung an den Nahverkehr.

Das Hotel ist einem Top Zustand, sehr gepflegte, saubere Zimmer mit guter Ausstattung.

Das Frühstücksbuffet ist sehr zu empfehlen.

Abgerundet wurde unser Aufenthalt, durch die sehr freundliche und aufmerksame Einstellung der Mitarbeiter.

Read More
Read Less

ruhiges Hotel

By

May 24, 2017

sehr freundlich, ruhig und sauber. Das Personalteam ist sehr hilfbereit, und die ganze Anlage ist ruhig und sehr sauber

Read More
Read Less

Eine Oase

By

May 24, 2017

Die Club Lounge macht das Hotel zu etwas besonderem

Read More
Read Less

Отличное месторасположение

By

May 16, 2017

Очень удобное расположение отеля. Центр города в шаговой доступности
Комфортные уютные номера

Read More
Read Less

Super Hotel!

By

May 16, 2017

Sehr zuvorkommendes Personal, Ich habe mich sehr wohlgefühlt!
Toller Zusatz- Service: Yogamatten zum ausleihen!

Read More
Read Less

Needs electrical outlets....

By

May 16, 2017

club

It would be nice to have electrical or at least USB plugs next to the bed. We stayed in what was called a "Club Suite", I think, and there were no plugs on either side of the bed. Besides this, everything was very nice.

Read More
Read Less

Crowne Plaza, Class Leading Global Hotel Chain

By

May 15, 2017

The Crowne Plaza Hotels are the only hotel's i know I can select and be certain that every time i get a perfect experience!
I can take friends or family and know they will be made to feel at home or take business partners or company CEO's feeling confident the people with me will be treated well and impressed with the hotel and staff.
Every single Crowne Plaza seems to attract the most friendly of staff that are all more than willing to assist adding to that feeling of comfort.
Overall, regardless of why your need a hotel or where in the world you maybe located, you can always trust Crowne Plaza to deliver, every time, without fail.

Read More
Read Less

Great service

By

May 14, 2017

club

The staff arranged a late check-out to accommodate an evening flight and made arrangements to store luggage after that before our departure. They also were most helpful with regards to local information and guidance around the city.

Read More
Read Less

Hotelbewertung

By

May 12, 2017

club

nettes Personal, sauberes Hotel, sehr gutes Frühstück (gut angerichtet und sehr große Auswahl an Speisen und Getränken),
Kritikpunkt: Hunde gehören nicht in den Speiseraum, auch sollte vorm Betreten des Zimmers geklopft werden

Read More
Read Less