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Holiday Inn Express & Suites Bad Axe

55 Rapson Lane West , Bad Axe, Michigan 48413

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 738 reviews
93%
Recommend This Property

Ratings Breakdown

738reviews

  • 5 Stars
    570
  • 4 Stars
    98
  • 3 Stars
    30
  • 2 Stars
    21
  • 1 Stars
    19

Hotel Service/Reservation is terrible

By

December 31, 2019

The room was okay and the facilities were okay. We were there for a family Christmas party. Someone at the hotel double booked the party room and we could not get it, even though we booked it months in advance. In addition, several family members had trouble with their reservations even though we had reserved a block of rooms. This resulted in a bad family experience and we will not stay at this hotel again

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Very accommodating for bridal party preparation

By

December 31, 2019

Staff was great. Got my daughter into her room early and allowed us use of the board room for bridal party hair and makeup.

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Clean, comfortable & friendly service

By

December 30, 2019

club

We stay in a suite on Christmas Day. Check-in was extremely fast and easy. Desk staff was very friendly. Our room was very clean and super comfortable. Such a great room when you have children with you. Connecting to WiFi was easy. Breakfast was warm & good. The only negative was the kids couldn’t swim in the pool because someone had vomited in it and staff had to shock it. Totally not the hotel’s fault, but the kids were really disappointed. I look forward to staying at this hotel again.

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Poor mattresses!

By

December 24, 2019

If the mattress was updated, it would have gotten a 10. The staff was fantastic! Excellent customer service! I would stay there again fire the customer service experience!

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Clean and Comfortable in the heart of Michigan's Thumb

By

December 17, 2019

club

Have always enjoyed staying here when visiting family. Clean, comfortable and inexpensive.

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Great place to relax

By

December 16, 2019

club

Holiday inn Express was great in every way, will definitely be staying there when ever im up that way

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Comfortable Beds and Quiet nights stay

By

December 10, 2019

club

our 3rd time staying at this hotel. Comfy beds, Free Breakfast and quiet nights sleep too.

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Great stay

By

December 10, 2019

club

Everything was great. We enjoyed the room, breakfast , and the pool.

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Nice hotel

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December 01, 2019

club

Hotel was very nice and the staff were amazing. However the breakfast was a bit disappointing compared to other Holiday Inn Express hotels that I have stayed in.

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Family getaway

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November 30, 2019

We had a great time with family enjoyed pool time. It’s a great place to relax.

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Review

By

November 26, 2019

Comfortable beds and love the bath and body toiletries! Breakfast included many options for those with gluten allergies.

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Trip

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November 23, 2019

The service and stay was great, I couldn’t find the ice machine though that was the only downside of my trip.

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