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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.3

based on 1277 reviews
92%
Recommend This Property

Ratings Breakdown

1277reviews

  • 5 Stars
    581
  • 4 Stars
    536
  • 3 Stars
    105
  • 2 Stars
    35
  • 1 Stars
    20

整体服务很好 早餐有待改进

By

October 20, 2017

platinumelite

整体服务很好 尤其是前台员工。 此外 早餐有待改进 早餐可以更丰富且期待有些本地特色。酒店可以帮忙打车,但是需要酒店工作人员确认一下出租车是否使用计价器,并告知客人。否则我们就遇到了,在去机场的路上被司机告知需要฿500泰铢,不使用计价器。司机英语又不好,我们无法交流,很尴尬。

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舒适

By

October 19, 2017

第三次入住该酒店,房间内干净整洁,服务好,出门就是天铁,交通很方便,附近有很多商场,商场内有很多当地设计师设计的品牌,还有很多好吃的,晚上附近还有夜市,酒店楼下有麦当劳,附近有几家massage 店,累了可以去做个massage。

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立地と設備でコスパ良い

By

October 18, 2017

バンコクの定宿としています。
サイアムまで徒歩圏内で価格も安く清潔さやセキュリテイもしっかりしているためです。

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Stay

By

October 18, 2017

club

From booking in i didn't have to wait which was very good , the room was very clean we had a good breakfast they stay was great.

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Ideal hotel to stay.

By

October 17, 2017

club

Holiday Inn Express Bangkok Siam is adjacent to BTS Skytrain and shopping centers. The guest room is bright and relaxed to stay. Hotel staff are polite and friendly, they welcome me very well. I will come back to stay at this hotel next time.

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Great and convenient

By

October 16, 2017

club

Great location, easy BTS access, clean room, friendly staff.
Breakfast choices are sufficient. If not, there's a McD right at the ground floor too. :)

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Convenient to travel.

By

October 15, 2017

club

Convenient to travel by skytrain. Hotel’s near shopping center siam.

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Clean, comfortable and a feeling of quality for a reasonable price

By

October 14, 2017

Helpful reception staff, alarm call, good breakfast and a room that felt like it should have cost more.

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位置方便,早餐ok

By

October 12, 2017

platinumelite

曼谷暹罗假日智选的位置很好。离national stadium bts很近,周围的便利店也很近,早餐也很不错,设施也是比较新,这次入住很满意,下次有机会应该也会继续选择这家

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床鋪太軟 孖床不太好

By

October 12, 2017

club

大堂職員會greeting by guest surname, 這一點很好! 床鋪太軟 一人睡比兩個女生睡好, 服間加床的服務人員很好!

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服务态度一般,值班经理蛮横,卫生太差

By

October 11, 2017

club

泰国此行住过体验最差酒店,未来再去一定会住旁边的宜必思或美爵。

女前台撒谎,服务员谎称看到我父亲在吸烟,女前台甚至谎称烟雾报警器洒水导致房间不能去住,讹我五千泰铢罚款。等我上楼发现房间什么问题都没有时,前台耍赖拒绝退款。

最恶心的是向洲际酒店集团客服中心投诉请求帮助,除了官腔之外没有任何帮助,一切尊重酒店的决定,酒店的决定?是前台服务员的决定吧!

都说顾客和用户是上帝,本来以为洲际这么大的连锁集团会有相较好的服务,没想到这么差劲。顾客完全就是砧板上的鱼肉,我无法想象以这样的服务如果真的遇到了危险情况,前台和客服中心会是一副什么嘴脸。这个事件的全程中在积极帮助我核查问题的人是远在中国国内的携程客服,真是讽刺。虽然没有酒店的配合,他们也做不了什么,最终问题也没能解决,但态度真是你们的百倍。

好好向普吉岛的星级酒店学习一下吧!我们赶飞机走的早,人家把早餐提前打包好。见面微笑问好。相比之下你们差的太远了!做这么多用户调查不如多花点心思在真实的服务质量上。

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駅からも近く便利です

By

October 11, 2017

club

駅からも近く比較的便利です。
部屋も綺麗でゆったりできます。
朝食の種類も豊富で、楽しめます。
プライベート、ビジネスの両方で利用が出来るホテルであると思います。
ただ、自分が利用した時間帯は日本語が出来るスタッフが居ませんでした。

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