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Rated 4.7 out of 5 by 314 reviewers.
Rated 5.0 out of 5.0 by Excellent customer service The front desk staff were excellent in efficiently, professionally and quickly resolving an issue with a very disruptive group of guest. May 10, 2016
Rated 5.0 out of 5.0 by Overall well done We were immediately upgraded on becoming members of Holiday Inn club. Holiday Inn always seems to be on the ball in terms of continental breakfast and the latest amenities. I was happy with the attitude of the front desk manager(s) and the staff in general was pretty friendly. We needed a decent choice in a hurry (only stayed one night) and they will probably be our "go to" as in first choice when in a rush. May 6, 2016
Rated 5.0 out of 5.0 by Great stay Arrived very late, front desk staff on duty and very efficient and friendly. Room was clean, temperature was good, facility was clean an quiet. Have stayed here numerous times during my work travels and will continue to do so. May 6, 2016
Rated 5.0 out of 5.0 by Nice Room and Excelent service This is one of the nicest Hotels I have been to. The staff was wonderful and the room was very nice, clean and comfortable. I will most likely stay here again. May 4, 2016
Rated 5.0 out of 5.0 by Everything good, no problems Comfortable and satisfactory, have stayed there many times and have no complaints. Will stay there again. May 4, 2016
Rated 5.0 out of 5.0 by Great Staff The staff and facilities at the Bay City hotel are wonderful. The hotel and amenities are well maintained and clean. One of the best Express hotels I have stayed at. May 3, 2016
Rated 4.0 out of 5.0 by good stay good stay overall. Noisy family above us. Choices at breakfast were decent. April 28, 2016
Rated 5.0 out of 5.0 by Exceeding expectations I just thought the staff took the extra step to make things a little special. The front desk clerk help me understand the IHG rewards system and the cleaning staff had left a note on my nightstand. These little things were not something I was expecting and made my short stay much more enjoyable. Thank you! April 25, 2016
  • 2016-05-21 T14:14:21.624-05:00
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