Rated 4.1 out of 5 by 55
Rated 5.0 out of 5.0 by abcd1234abcd Good Servious
Only complaint is they charged an extra amount of money for a second person staying in the room. That usually does not happen to us at a holiday inn.
July 6, 2014
Rated 5.0 out of 5.0 by Gruntf15e Excellent nights stay
My wife and I needed a night to stay before a flight out. This was an excellent choice. HI Expresses are usually my first choice, if available. This one was exceptional and the staff extremely helpful.
I would definitely recommend this location to anyone looking to stay in the area.
June 29, 2014
Rated 5.0 out of 5.0 great service
the only complaint I have is the pool was small and there were no chairs outside to sit if you wanted too after time in the pool, no hot tub either.
June 29, 2014
Rated 4.0 out of 5.0 by Global Wanderer Within striking distance of Old Ochard Beach
Nice clean, comfortable room. decent location. a bit pricey for a night.
June 25, 2014
Rated 5.0 out of 5.0 by marav Comfortable and Inviting
Super comfortable bed, pleasant staff, well appointed room.
June 22, 2014
Rated 4.0 out of 5.0 by lrob51 Maine visit
Hotel staff was very helpful in our accommodations. Great location, very quiet and very good rates.
June 19, 2014
Rated 5.0 out of 5.0 by SamanthaaS Very Pleased
I stay primarily in Holiday Inn's all across the northeast, and this location is by far the most pleasant. The front desk had a lovely young girl. The room was very clean, and breakfast was great. You can't beat this location, and with this exceptional hotel, I would recommend to everyone.
June 12, 2014
Rated 3.0 out of 5.0 by Texas Traveler. No family vacation at this hotel.
Family traveling through several northeastern states and end up in this Holiday Inn express.
As a priority club member, we value the quality of this hotel chain.
This hotel lacked the value.
First when we arrived that evening around 8:30 the front desk was less the friendly. The young man did not look professional or evening courteous with us. He asked for an ID rather rudely before he would look up our reservation.
We were told we could not use the indoor pool, because it was late ant the noise from the pool would wake up the residence.
The room never seemed to cool down enough to sleep.
Since I could not get a good night sleep, I went to the breakfast area for coffee and to work.
The young man in the front desk was still there working the counter. I guess 10 or 12 hours are normal?
Then I saw this same young man working the breakfast area preparing (heating) the poor choice of food.
In the hour an half of working in the lobby only saw around 5 people actually eat at this hotel.
As he was tending the food, the front desk phone kept ring constantly.
No room service or customer service?
This hotel is definitely needs help with hotel quality and customer care.
June 2, 2014