 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.4
92%
Recommend This Property
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Nice hotel
ByCheshireCat
December 16, 2021
Only stayed for 8 hours, overnight. It was quiet and we had a good breakfast.
Good location and comfortable
ByPaulppp
December 15, 2021
Standard Express hotel. Room clean and bed comfortable. Large lounge area and usual (limited) breakfast. Lots of parking
Good firm bed and pillows, plenty of choice at free breakfast. Staff help
Bydamo
December 12, 2021
Busy, but nice staff and good value. Clean room, great beds
City break
ByMama G
December 08, 2021
After initially having to ask for a room change due to lack of heating in original room, experienced a pleasant stay. Hotel ideally located for central Bristol. Rooms clean and comfortable. Adequate breakfast. Helpful staff.
Nice stay
ByBo Knows
December 08, 2021
Pleasantly surprised by this hotel, wouldn’t be where I would normally look at staying but in fact the location was close enough to the city and taxi costs are quite reasonable.
Great welcome
ByMelanie
December 04, 2021
This hotel was exactly what we needed. Making our way from Norfolk to Cornwall, we needed a halfway stop. We booked using loyalty points, which made the choice even better.
We were checked in to the hotel by Lily, who made us feel very welcome. She was very friendly and efficient and made us feel like valued customers. She also served us in the bar. Well done Lily.
The bed was a little hard for me, but I realise that’s a matter of personal preference. The room was very clean
Dec 21 stay
ByGloves
December 03, 2021
Stayed here a number of times. Clean and comfortable. It’s not cheap when compared with others, but location for MoD is excellent and parking is free.
Perfectly acceptable hotel.
ByTopTim
December 01, 2021
Perfect location for Bristol centre and not bad for Bristol Airport
Let down by lack of food deliveries
ByMickey
November 29, 2021
On the whole the hotel was clean, warm and very welcoming. Late food delivery very unfortunate and I do appreciate it was probably beyond your control, especially as the Fox Den had the same problem. However I do feel a little more effort could have been made to provide a snack for tired, hungry travellers
I was travelling with a friend, had had a long journey by train and had a stressful hospital appointment the next day.
Not sure if it was heating or plumbing system which was noisy but we were both kept awake by it. Very little noise from other visitors.
Nice hotel
ByShar
November 29, 2021
Free parking and breakfast. Staff were polite and the hotel was nice. Can’t complain
Excellent
ByHelen
November 26, 2021
Perfect spot for business stay. Nice staff, clean rooms and very comfy beds. Would highly recommend.
Welcoming and comfortable
ByJulie
November 23, 2021
I stayed here for one night with my son to visit Bristol uni. The check-in experience was warm and welcoming. They have a nice bar area so we enjoyed a drink before heading into the town. There's a lovely pub across the road (The Fox Den) which was lively and cosy. The bedroom was well-equipped and the shower was decent. Breakfast was included and there was a good choice of hot and cold options, plus a bean to cup coffee machine (mandatory as far as I'm concerned!). All in all we really enjoyed our short stay.