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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 570 reviews
94%
Recommend This Property

Ratings Breakdown

570reviews

  • 5 Stars
    398
  • 4 Stars
    119
  • 3 Stars
    25
  • 2 Stars
    12
  • 1 Stars
    16

Very good hotel.

By

November 05, 2019

club

Overall an excellent stay. The room was clean. The front desk gentleman greeted me very nicely.

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Amazing

By

November 05, 2019

club

I was there for a month and the staff were truly amazing to everyone that I seen! I loved that they made fresh cookies and lemonade daily for the guests good gesture in my eyes. All in all very good experience

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Great Hotel

By

November 02, 2019

club

Great hotel we stayed here 3 nights for work. Most hotel don't allow you to get your points when using CLC card but they gave me my points, which is a plus. I would recommend this hotel

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Great Hotel

By

October 29, 2019

If you are considering staying at this hotel, do it. Appears to have a recent remodel. Staff was friendly, entire facility including our room was clean, bed and pillows were extremely comfortable. If I'm back in the area, I'll certainly stay here again.

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Pleasant stay in Burleson

By

October 28, 2019

Amazing service and friendly staff, our room was right next to the side entrance so we kept hearing the constant opening and slamming of the door. Should have asked for a different room but was just too tired.

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Clean and comfortable

By

October 28, 2019

club

Beds were so comfortable. Best night's sleep in a long time! They offered a hot breakfast. During my visit, no bacon was available but they did have sausage. All was good.

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Super awesome

By

October 24, 2019

One of the best IHG hotels I’ve stayed in in a long time

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Great Stay

By

October 24, 2019

This hotel was modern and up to date. It was clean and welcoming

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Disappointing Service Counter Reps

By

October 22, 2019

club

Wedding group with multiple rooms had bad experiences talking in person to two different counter manager Reps.
First of all, the reservations were made weeks ago and they messed up reservations before arrival.
Second, when three different couples arrived at the service counter, Management Reps were rude and not accommodating.
Thirdly, the swimming pool was not functional.
Last of all, there was no cocktail hour as received at most HIX locations.
In summary, the poor personal interactions with onsite management must be addressed with Servant-Leadership principles.

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overnight stay

By

October 21, 2019

platinumelite

hotel is very conveniently located at Burleson along as we're heading to Ft Worth, the business district of I-35. Friendly staff, clean room and good breakfast.

the window of our room is facing I-35 so we can hear some noise; bit overall it's good. early in the morning there are people talking loud on the phone on the hallway so that's not nice.

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great stay during a stormy night

By

October 17, 2019

platinumelite

Although there was a thunderstorm with power cuts and inability to use internet and fast check out, the staff did was they could to help.
Most important is great beds/pillows and actually good breakfast!
I came there before, and that was a improvement!

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Everything okay

By

October 14, 2019

club

Everything okay very nice stay slept like a angle nice clean room nice hot shower clean bed

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