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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 641 reviews
89%
Recommend This Property

Ratings Breakdown

641reviews

  • 5 Stars
    415
  • 4 Stars
    135
  • 3 Stars
    34
  • 2 Stars
    24
  • 1 Stars
    33

No towels!

By

February 23, 2017

No towels in the bathroom. Did not notice this issue until after I showered. Air drying, then calling for towels seems silly so I dried off with my shirt, then proceeded to checkout. Front desk staff did not appear to care about the towel situation. I told them that I had no towels. In reply I received a blank look, and he handed over my bill, already charged to my credit card. In my opinion, this is unacceptable. Holiday Inn should have done something to make this right. Unless I receive a response from Holiday Inn, I will not be staying at another one.

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Recent Stay in Calgary South

By

February 23, 2017

club

Great hotel for families. Friendly Staff. Excellent breakfast. Great rooms with lots of room for everyone. Kids loved the TV choices. Pool and waterslide were great fun!

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Group room

By

February 22, 2017

We stayed there with our team for the weekend. We used the breakfast room 2 nights for dinner. This was really great for our families to stay together and have the boys hangout. The room was perfect.

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Attentive staff and good value

By

February 16, 2017

club

Good breakfast just to late a start to breakfast on the weekend. Room was great size but a little dated. Staff were friendly and attentive

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Great place

By

February 15, 2017

club

We had a staycation using our rewards points and it was really relaxing and pleasant

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Great Hotel

By

February 15, 2017

club

Check in was fast and easy, room was large and very clean. There were plenty of towels. Beds were comfortable and extra pillows and blankets were avalible in the room. Pool area was clean and well maintened. Breakfast was wonderful, it had a large selection, very clean. Staff was friendly. Enjoyed our stay!

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Nice facility

By

February 15, 2017

Very suitable for our needs. Price was reasonable and hotel was clean. Friendly staff.

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Good service

By

February 15, 2017

club

Stayed 5 nights. Staff was helpful and friendly. There was a good variety of breakfast foods available.

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HIE

By

February 14, 2017

club

Nice place, good people, decent food, good price, nice room (upgraded) - one of the better places I have ever stayed

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Dirty bathroom freezing air temperature in pool

By

February 13, 2017

club

Dirty bathroom
Huge stain in carpet
Pool air temperature freezing
Where ever water touched my daughters swimsuit it changed color

Posted byHotelStaff
February 13, 2017
Jrod, It is with great disappointment to hear your stay was not enjoyable from the bathroom to the pool area. We will definitely be looking into the issues you have brought to attention. Thank you for your honesty, it is appreciated in order for us to improve! -Hotel Management
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Awesome stay!

By

February 13, 2017

club

This was the best stay we have had at any Holiday Inn anywhere. The staff was top notch and all our needs were exceeded.We will be back!

Posted byHotelStaff
February 13, 2017
callaway2017, We is our pleasure to provide the hospitality you deserve during your stay with us. We are looking forward to your next stay with us!! -Hotel Management
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Cozy, relaxing and enjoyable

By

February 12, 2017

If you have the chance upgrade to an in-suite Jacuzzi with fireplace, it takes the winter chill off after a long day of business meetings.

Posted byHotelStaff
February 13, 2017
Casey, Very happy to hear you enjoyed your upgrade and was able to take advantage of the fireplace in the room. Until your next stay, Hotel Management
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