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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 463 reviews
90%
Recommend This Property

Ratings Breakdown

463reviews

  • 5 Stars
    308
  • 4 Stars
    79
  • 3 Stars
    27
  • 2 Stars
    27
  • 1 Stars
    22

The COOKIE....

By

May 27, 2017

After a long 11 hrs of driving, I pulled in to this hotel. Courteous Check-In and up to the room. Huge room and comfortable bed. So, I am laying there as the vibration of driving wears off...and the knock on my door. I walked to the door...and there was the coolest idea I have ever seen. 10+ Years with IHG family...and someone was bringing the cookie to my room. Peanut Butter...and I asked for 2...got two. THAT WAS SOOOOOO COOOOOL....though IHG does not allow us to have favorites...I genuinely promise to make you my hotel in that neck of the woods. The smallest thought of kindness...a cookie delivered.
V/r
A Cookie Monster Fan.

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good stay

By

May 23, 2017

platinumelite

Great one-night stay. no problems. as expected. recommended hotel. location is good too.

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nice

By

May 22, 2017

club

Hotel was nice. The outside was well kept also. You could tell they were making an effort on things. I will be back again. I loved the indoor pool.

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Good location

By

May 21, 2017

club

I loved being so close to everything without actually being in the mix of it. The housekeeping staff recommended a great salon when I needed help. Room was very clean when I arrived. Definitely recommend this hotel

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Excellent GM

By

May 21, 2017

club

Kimberly is definitely on top of things and because of her I will certainly be back!! My kids loved their ducks!!

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Nice location.

By

May 19, 2017

club

A few issues with operability, but nice location and great staff.

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Clean, comfortable room.

By

May 19, 2017

club

Room very clean and comfortable. Love that it had a ceiling fan! Great breakfast. Good fitness room. The pool looked a little cloudy but that is the only negative.

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Positive staff

By

May 17, 2017

club

It's was the staff that my experience very positive

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Nice, comfortable stay

By

May 16, 2017

club

Nice staff, clean room, comfortable stay. Good breakfast buffets but biscuits were dry and hard. Got kicked off internet wifi several times.

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Hotel, perfect for kids

By

May 12, 2017

club

Great service! Polite and helpful. One of the staff members gave my 5 year old some rubber duckies for the pool. This made him so delighted and he made sure to pack them when we headed home. No complaints what so ever!

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Disappointed

By

May 11, 2017

!. was given room right by elevator and ice machine even though my profile says different.
2. front desk would not change my room
3 air conditioner never worked even though I called front desk every day and was told every day it would be fixed
4 two room suite, 1 TV and it was in bedroom never seen this before at an IHG property
5 furniture very tired and not clean.
will travel to this area a lot in the next few years and this hotel is very convenient and close to where i need to go, but may have to find another IHG property further away.

Not up to IHG standards and I am a spire elite member.

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Good value

By

May 07, 2017

Comfortable beds. Nice breakfast room an decent food selection.

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