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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 511 reviews
94%
Recommend This Property

Ratings Breakdown

511reviews

  • 5 Stars
    389
  • 4 Stars
    69
  • 3 Stars
    33
  • 2 Stars
    8
  • 1 Stars
    12

Musty Room but good service and breakfast

By

October 21, 2017

Felt the premised needed some cleaning up. Room seemed musty and after a few nights mu nose started running. This stopped as soon as I returned home to Michigan, so it most likely caused by mustiness in the room.Staff was great. As always, the breakfast was good.

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Vacation

By

October 16, 2017

Great location newer facility easy to get to a lot of restaurants around it

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Half way between Kentucky and Florida

By

October 16, 2017

platinumelite

This is our usual stop on our way from Kentucky to Florida and back home. This is a very nice hotel. The kids love the pool after riding in the car over 300 miles. We love the hot breakfast. It is a great place to stay.

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Awesome staff

By

October 15, 2017

club

The hotel staff were all friendly and helpful. My wife made fast friends with some of them.

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Quiet safe environment

By

October 15, 2017

Safe and quiet environment. Front desk clerk Steven was excellent to work with..The room was clean and comfortable. Wanda in the dining room was very attentive to both my husband and I as well as all the guests she had....It was a delightful visit ....

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Luggage carts please!

By

October 12, 2017

Hotel was clean and staff was courteous and helpful. This hotel needs to buy some luggage carts for the guests to transport their luggage.

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A little diasappointed

By

October 10, 2017

platinumelite

I have certainly stayed in nicer Holiday Inns and was a little disappointed in the condition of this one.

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Stay

By

October 05, 2017

club

Loved it. Great hotel. Food was awesome and the staff was attentive and courteous. Would return to hotel any and everytine I visited Cullman.

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Stop over

By

September 28, 2017

platinumelite

Fantastic staff, especially at breakfast. Also the breakfast is the best of any IHG hotel we visit.

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OK Place to stay

By

September 28, 2017

platinumelite

The Hotel is in a good location. Business is growing in that area. The only issue i had was a musty or old smell in the hotel. The hotel is only a few years old. My wife said she thought it was the chlorine smell.

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Great Stay

By

September 25, 2017

club

We came to Cullman for the Annual Jeep Jamboree. While this hotel was not included in their information packet, we chose it because we always have a good experience with Holiday Inn Express. This was no exception. Great Hotel and Staff.

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Pleased with experience - first time in Pullman

By

September 20, 2017

club

Excellent service, friendly staff and the only hotel I've been in where there was an in-room KEURIG brewer!

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