 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.7
94%
Recommend This Property
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Great facilities Ease of in and out. Clean, comfortable, and relaxing atmosphere
ByRockerswitch
May 14, 2022
Able to move in quickly with early check in. Found room clean and all amenities in order. Rest was totally met.
Great Place to Stay
ByPatti71
May 05, 2022
When we go to Des Moines to visit my mom we choose to spend the night at the Holiday Inn Express . This hotel is not too far from my mom and very close to Jordan Creek Mall. It has always been a quiet and convenient place for us to stay.
Room was dark because of a light being out
ByCoach Gotts
May 01, 2022
On checking in the person at the front desk did not ask for my rewards number
And was in a hurry to get my stuff done even though no one was in line after me
One of the best
ByJ&k MCC
April 30, 2022
Can’t say enough. Everything top notch. New construction, everything was very convenient
not friendliest IHG stay
Bymmu bowler
March 31, 2022
not very friendly greeting at check in, then an additional charge was put on my credit card for "incidentals". Was not acknowledged as IHG Rewards member. When needed towels and toilet paper, had to get from front desk, tissues ran out as well. for multiple day stays, someone should check these items. Cleaning and breakfast staff were friendly. Little more variety with breakfast would enhance the stay experience.
Comfortable bed
Bysixforcy
March 31, 2022
The room was very nice and comfortable bed.
The breakfast staff was amazing. When we checked in the staff didn't acknowledge us a IHG members and this is disappointing.
Clean
ByJandB
March 08, 2022
Very clean. Beds were comfortable. Would definitely stay again!
Nice
ByIa2ks
December 23, 2021
All was good until 5:30 in the morning when things got crazy in the hall. Not hotels fault, police arresting a person for domestic. But other than that Great! One negative was that I was not recognized as a Priority member or offered points/water? I asked later and they said they no longer do that just add points? But still it is nice to be recognized as an Elite member!
Comfortable bed and noisy heater.
ByJj11
December 15, 2021
Wall heater rattled all night preventing a good nights rest. Told the front desk in the morning. They said sorry about that…and that was the end of that.
Very nice
ByCoffeemama3
December 02, 2021
Very clean, front desk guy was super friendly and helpful with questions about the area and great location.
Comfortable and quiet
Byshelbysue
November 28, 2021
This is a very nice Holiday Inn Express. It has window blinds between the glass so it blocks the outside lights. The only complaint was the breakfast. The scrambled eggs were cold and rubbery. The trash containers (2) were both overflowing. The rest of the hotel was excellent!
Best Hotel
ByLisa C.
November 28, 2021
I love your hotel- Everything about it was Awesome!! Beds were very Comfortable, Very clean and modern. You had nice choices for Breakfast. I will stay again. Thank you for making my trip Pleasant.