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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 316 reviews
95%
Recommend This Property

Ratings Breakdown

316reviews

  • 5 Stars
    232
  • 4 Stars
    59
  • 3 Stars
    15
  • 2 Stars
    5
  • 1 Stars
    5

Great service

By

April 23, 2017

club

Excellent front desk customer service from the reservation to checkout.

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Great hotel to stay

By

April 22, 2017

platinumelite

Stayed for one night and was very happy with everything the hotel provided.

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Holiday Inn Edgewood

By

April 21, 2017

Th hotel staff is wonderful and pleasant. The rooms are very well kept and comfortable.

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Awesome!

By

April 15, 2017

Very friendly staff. Location was perfect with family being in Bel Air.

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Bed was comfortable

By

April 14, 2017

club

Please improve the coffee and morning breakfast, a quite room and clean bed spreads are a MUST....also keeping the outside area clean is also a great way to have people look at the area as they walk in.

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Great Stop Off I-95

By

April 14, 2017

Very friendly. Clean Room. Breakfast buffet ended way too early for a Saturday morning.

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Great stay

By

April 12, 2017

Mark at the front desk was extremely helpful. The rooms were clean and the beds were quite comfortable.

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Better than expected business stay

By

April 10, 2017

club

Over the years we have stayed at this hotel for our business trips. The rooms have been updated; new tv, premium channels and comfortable bed. The breakfast is a step up from the normal juice, cereal and bagels offering yogurt, cinnamon roles (yum yum) fresh fruit, eggs (scrambled and hard boiled) served with bacon and/or ham. Winner - winner - chicken dinner. Start the day with a fresh breakfast!

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Business/Family Stay

By

April 05, 2017

platinumelite

Excellent staff - very nice folks. Clean, convenient, and relaxing.

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Always a Great Stay

By

March 26, 2017

I have stayed in this hotel many times. I always come back to it because it is reliable. The staff is always friendly and helpful. They always greet you like a old friend. The room is always clean. The bed is comfortable. Everything is just great and I am always happy and comfortable to be here.

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Pleasant stay!

By

March 23, 2017

club

Bed was very comfortable. The hotel looked and smelled clean and fresh. Excellent experience.

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Don't force me to post a review

By

March 17, 2017

club

I'm willing to give this hotel a great rating, but am annoyed that I am forced to then post it. Disclose this requirement early in the process or allow "skipping" this step, as many other businesses do.

Posted byHotelStaff
March 18, 2017
Dear Kevin, Thank you for the 5 star review. We are delighted that you enjoyed your stay at our hotel. Our hotel is independently (family) owned and operated and our guests are always our #1 priority. We sincerely apologize for the inconvenience with the guest survey system. Unfortunately, our individual hotel does not have control of the surveys issued to guests as these optional surveys are distributed to guests directly by corporate. However, each guest can skip any or all parts of the survey or review process if they do not wish to fill. I will personally reach out to corporate to ensure that they better inform our guests that all surveys are optional. We thank you again for giving our hotel 5 stars and we hope to see you again in the future! As always, safe travels!!
Posted byHotelStaff
March 18, 2017
Dear Kevin, Thank you for the 5 star review. We are delighted that you enjoyed your stay at our hotel. Our hotel is independently (family) owned and operated and our guests are always our #1 priority. We sincerely apologize for the inconvenience with the guest survey system. Unfortunately, our individual hotel does not have control of the surveys issued to guests as these optional surveys are distributed to guests directly by corporate. However, each guest can skip any or all parts of the survey or review process if they do not wish to fill. I will personally reach out to corporate to ensure that they better inform our guests that all surveys are optional. We thank you again for giving our hotel 5 stars and we hope to see you again in the future! As always, safe travels!!
Posted byHotelStaff
March 18, 2017
Dear Kevin, Thank you for the 5 star review. We are delighted that you enjoyed your stay at our hotel. Our hotel is independently (family) owned and operated and our guests are always our #1 priority. We sincerely apologize for the inconvenience with the guest survey system. Unfortunately, our individual hotel does not have control of the surveys issued to guests as these optional surveys are distributed to guests directly by corporate. However, each guest can skip any or all parts of the survey or review process if they do not wish to fill. I will personally reach out to corporate to ensure that they better inform our guests that all surveys are optional. We thank you again for giving our hotel 5 stars and we hope to see you again in the future! As always, safe travels!!
Posted byHotelStaff
March 18, 2017
Dear Kevin, Thank you for the 5 star review. We are delighted that you enjoyed your stay at our hotel. Our hotel is independently (family) owned and operated and our guests are always our #1 priority. We sincerely apologize for the inconvenience with the guest survey system. Unfortunately, our individual hotel does not have control of the surveys issued to guests as these optional surveys are distributed to guests directly by corporate. However, each guest can skip any or all parts of the survey or review process if they do not wish to fill. I will personally reach out to corporate to ensure that they better inform our guests that all surveys are optional. We thank you again for giving our hotel 5 stars and we hope to see you again in the future! As always, safe travels!!
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