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Holiday Inn Express & Suites El Paso I-10 East

11825 Gateway Blvd West , El Paso, Texas 79936

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 793 reviews
93%
Recommend This Property

Ratings Breakdown

793reviews

  • 5 Stars
    579
  • 4 Stars
    136
  • 3 Stars
    44
  • 2 Stars
    20
  • 1 Stars
    14

Very clean, very nicely decorated

By

November 13, 2019

Very clean, newly decorated, overall great place to stay! Friendly reception staff and easy checkin and checkout process. Located next to highway for easy on and off access but very quiet room. Woukd highly recommend!

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Noisiest room ever

By

November 08, 2019

The room I was in was right across from the ice machine and next to the lobby access door. The night staff used the door all night long. The door would rattle the wall every time it was opened and shut. I was not able to fall asleep until after 4:00 am due to the noise. And who gets ice at 3:00 am?

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Great stay!

By

November 08, 2019

club

Easy in, comfortable stay, easy out! No distractions to hijack your agenda.

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Excelente hospedaje

By

November 08, 2019

platinumelite

Instalaciones nuevas,muy limpio. Excelentes camas, temperatura de jacuzzi inmejorable.

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Just as expected

By

November 06, 2019

club

This hotel, like all Holiday Inn we stay at, met our expectations and was just what we needed for our stay.

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Habitación

By

November 06, 2019

Cómoda, amplia, limpia.

Se ajustó perfecto a las necesidades.

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GM

By

November 04, 2019

I have stayed at this hotel many times and have never had any issues. The staff is very friendly and the breakfast is good.

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Relaxing lounge area

By

October 29, 2019

Excellent staff follow-up to our questions. Our reservation was replaced by two equitable rooms for price of suite when double booking occured.

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Internet service at hotel

By

October 28, 2019

The internet initially blocked my apple TV from being able to connect to the hotel TV. After calling the front desk, I received a number to call their IT support. Their IT support was able to give my apple TV access to their server after a few minutes on the phone.

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shower

By

October 28, 2019

club

love your shower hight, I'm 6'4" and usually have to duck to shower, this is a primary reason I stay at these hotels in El Paso.

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Comfortable bed great service

By

October 23, 2019

club

Excellent location and awesome customer service. Super clean and quiet. Would stay again.

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Great Hotel

By

October 15, 2019

platinumelite

Excellent staff that cares about your stay. New updated rooms are comfortable and very convenient to work and rest.

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