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Rated 4.3 out of 5 by 139 reviewers.
Rated 5.0 out of 5.0 by "Cool" Room and cool staff Lance and Manny checked me in, They made me smile again and again. The air conditioning was cool and great, That I REALLY appreciate! I enjoyed the breakfast two days in a row, Holiday Inn Express in Eunice is the place to go! June 15, 2016
Rated 5.0 out of 5.0 by Quick trip Excellent hotel. Highly recommend. Due to shot stay, didn't have opportunity to utilize all amenities. Sad. Maybe next trip! May 24, 2016
Rated 1.0 out of 5.0 by It Could've Been Better For GOLD Member The Front Desk Agent That Saturday Night Was Awesome! The Housekeeping Staff That Morning Lacked The Same Awesome Service. I Asked For A Late Check Out At 12noon And Was Awaken At 9:30A.M. To The Sound Of Housekeeping. I Stated That I Was Given A Late Check Out. She Stated The Records Did Not Reflect That. I Didn't Worry I Got Up Showered And Was Gone. I Still Have Not Yet Gotten My Welcome Points And I Have Yet To Understand How There Was A Break Down In Communication As I Checked In Late And Also Asked That Morning If I Had A Late Check Out And Was Told Yes. The Staff Wasn't Very Rude It Was Just Her Lack Of Enthusiasm For Her Job. This Hotel Was In A Small Country Town Of I-10. It Was Pretty Convenient For Me To Get To, But Going Forward I Will Try To Avoid These Sort Of Hotels As The Housekeeping Staff Lacks Customer Service Training. I Believed The Issue Could Have Been Resolved Had She Asked The Front Desk Agent. She Then Barley Wanted To Allow Me To Get a Shower, She Was overheard Telling The Breakfast Girl, I Hope They Don't Think I'm Staying Here All Day I Don't Have That Many Rooms. It Seems As Though The Business Is Limited Due To The Fact Its A Small Town, However It Puts IHG In A Different Light For Me. I Will Be Careful Of My Choices Next Time. It WAs Late And I need Something Quick To Hold Me Over Till Dallas, TX. Again Special Thanks To The Agent Who Checked Me In She WAs Awesome! Please Hire More Like Her. The Housekeeping Staff Needs A Complete Overhaul. May 23, 2016
Rated 4.0 out of 5.0 by a quick overnight Needs updating and the door frame was sprung to the room but overall good. May 17, 2016
Rated 5.0 out of 5.0 by great place to stay I love this hotel, staff was great, was in the area I wanted to be. May 17, 2016
Rated 2.0 out of 5.0 by Avoid if you can (May 2016) Recently the Owners have changed and while I stayed here, I was moved 3 times. Aside from that, the rate changes here daily and was not the price I reserved the room for. Fridays and Saturdays are premium rates. and the Sunday through Thursday were still higher that what my promised reservation rate was. In addition, during my stay - I had to open a dispute with my Bank because I was double charged by this hotel, and when I advised the Hotel Staff, they were unable to find or correct how it happened even after I showed them I was charged on my C. Card. The Jacuzzi is not operating as they advised me it is used as a Kiddie-Pool. The Pancake Machine doesn't work. The fruit is never fresh and if available is poor quality. The breakfast is always late from except for the weekends. One day I accidentally drank sour milk that was outdated 8 days. The only Ice machine is on the third floor, Also there is only one set of Machines to do Laundry. May 10, 2016
Rated 4.0 out of 5.0 by Get what you pay for. There were no major issues. Electricity went out for a bit, but there was no backup supply, thankfully it wasn't for a long period of time. YOU have got to stop the housekeeping staff from waking guests and knocking LOUDLY on the guest room doors to start cleaning rooms at NINE oclock in the morning. I HATE that and it has happened every time we stay at a Holiday Inn Express regardless of the do not disturb sign being put out or not. This hotel was chosen by the bride and groom of a wedding we attended and there were no other viable choices in the small town for accommodations. May 3, 2016
Rated 3.0 out of 5.0 by Best Hotel in Town Stayed in this hotel to compete in the Zydeco Triathalon. We also stayed at this hotel for the same event in 2015. Great hotel in a good location, great bed and pillows. Clean and comfortable. Unfortunately we had a great deal of noise that hindered getting adequate rest for the triathalon the following morning. The staff warned us there was a wedding party and a baseball team on our floor but could not do anything about our room location. May 3, 2016
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