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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 1107 reviews
93%
Recommend This Property

Ratings Breakdown

1107reviews

  • 5 Stars
    786
  • 4 Stars
    220
  • 3 Stars
    50
  • 2 Stars
    35
  • 1 Stars
    16

Great stay

By

November 13, 2019

Very nice and quiet. Handicap accessible room was spacious and able to move around easily.

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Good times

By

November 07, 2019

platinumelite

All and all things were fine. Nothing was broken and things worked the way supposed to.

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Great base of operations to visit the city from

By

November 06, 2019

We were in town for an interview/checking out the city visit. This was a great base of operations for that. We were only 25 minutes from downtown and had easy access to all of the west and south sides of the area as we explored housing.

As for the hotel itself. Everyone we spoke with was so friendly and helpful in talking to us about the different areas of their city. The entire property was clean and well maintained, our bed was wonderful. and the breakfast was a nice way to start out our day.

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Holiday Inn Fenton

By

November 04, 2019

club

Customer Service at this location is AMAZING. Facilities are very nice not the newest I have stayed in but still in very great shape. Check in and out was a breeze and asked several questions I had not been asked before such as - what floor do you prefer your room to be on? Loved it.

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Awesome service

By

November 02, 2019

club

Great staff from beginning to end.
Great hotel experience.

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Great Service

By

November 02, 2019

club

The lady at the front desk when we arrived was excellent..
She was very helpful, professional and most of all a customer focused!!!

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Staff are important

By

November 01, 2019

My wife and I recently had a very pleasant stay at the Holiday Inn, Fenton, Mo. The primary reason was the cheerful assistance given us at all times, from check in until check out.

Of particular note was the day manager Allan, his assistant Jordan, and our floor staff in charge of servicing the room. My wife and I were made to feel special above and beyond that required for good customer relations. Called by name and greeted warmly by all staff.

The free breakfast was nourishing and acceptable. The menu is unvarying.

Holiday Inn Express is my hotel of choice.

Sincerely,
John Gusoskey
Member number: 341687783

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Comfortable/Clean/Safe and Terrific Staff

By

October 31, 2019

club

The staff was extremely friendly and helpful. The hotel was VERY clean and the breakfast was good.

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Avoid this room!

By

October 31, 2019

club

Room 317 is NOT a room you want. You will not enjoy the beds because the cave in the middle and you will not get a good night's sleep because you have to listen to the front doors opening and closing all night long and it sounds like it's thundering outside.

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Great Service

By

October 30, 2019

Excellent Service by hotel staff. They were friendly and very helpful in accommodating a special request.

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Great Breakfast

By

October 29, 2019

club

See ratings section of the review, great breakfast, clean hotel and room. Pool was really nice too

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Great hotel

By

October 29, 2019

club

Excellent service, very friendly staff, good breakfast nice variety to pick from. The bed was as hard as a rock is the only thing I encountered that was bad.

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