Rated 4.8 out of 5 by 178
Rated 5.0 out of 5.0 Great staff, poor pool quality
I came to this hotel to visit with family, and the hotel staff was excellent at getting me into a room earlier, the way they treat myself and my grandson was fantastic. The parts I have major problems with is: 1. the discount rate when using your AARP, or AAA, they don't even off a military rate. Their rate was 5.00 off your visit, and I'm sure the room rates may have been raised, as there was a Gus Macker tourney in town, 2. the pool was very cold and the air was on. The day outside had been rainy, gloomy and on the colder side anyways, but the pool matched the gloomy weather that was outside. I did go ask, if maybe the air could be turned off, or the pool water could be turned up some, and was told that there was no way any of this could be done. It was climate controlled, as there was a maintenance person at the desk when I asked, I'm sure he could of done something. If the sun had been shining in the building, I would of understood the reasons for not being able to turn off air etc., but it was raining most of the day.
When you have a grown adult, who usually does the Polar Bear Plunge in Jan each year, stand in the water and shake and say it was cold, it was to cold for children. There was no other people in that pool at any given time I went into the lobby with my grandson.
I do plan another trip for end of July, so we shall see if I stay where you can't enjoy the pool area.
July 2, 2015
Rated 5.0 out of 5.0 by lynnieg1 Peaceful, relaxing, restful
The Hastings Holiday Inn Express is a favorite of my husband's and mine. A peaceful retreat indeed. The staff is respectful and helpful. We will stay here again!
July 1, 2015
Rated 5.0 out of 5.0 by Rudi123 Clean room and friendly staff
I can always count on Holiday Inn to provide a clean room and that's very important when traveling away from home. I arrived late and slept in so I missed breakfast. I went down for coffee which is always available and a very friendly staff member that was cleaning the dining area insisted I take advantage of what she had not already put away and helped me start my day in a positive way. Enjoyed my stay. :)
June 30, 2015