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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 311 reviews
88%
Recommend This Property

Ratings Breakdown

311reviews

  • 5 Stars
    194
  • 4 Stars
    56
  • 3 Stars
    36
  • 2 Stars
    16
  • 1 Stars
    9

Unsatissfied Customer

By

May 26, 2017

Please see previous comments for detail of stay. This hotel was in shambles.

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Nice and Clean

By

May 24, 2017

Comfortable hotel, clean. We would stay here again.

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Good Stay

By

May 18, 2017

club

Passing through on business and this place had the most comfortable bed I've ever slept in. Quiet. Great, friendly staff.

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Stay

By

May 10, 2017

club

Stay was great would stay again I stay there when I go to wva

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Great stay

By

May 10, 2017

club

Great stay. Would stay again. Comfortable room, friendly staff.

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whirlwind weekend

By

May 10, 2017

club

I was very pleased with the staff, I understand about the refurbishment which never effected our stay. This was clearly posted. Our room is due to be redone but overall clean nice bedding and towels

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Great but...

By

May 10, 2017

club

When I arrived I had no hot water for a shower which was bad! Breakfast had a lot of choices but the food was just terrible.

Everything else was great. The people and facilities all seemed nice.

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Great spot to rest

By

May 02, 2017

club

Took my family and mother in law and grabbed a suite, there was enough room for the kids, my mother in law and my wife and i to comfortably sleep, good reatarunts right down the street, and very close to highway

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Business

By

April 29, 2017

Was clean friendly good service. Easy check in. Keanu grounds breakfast was ok

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Overall good experience

By

April 23, 2017

club

this Holiday Inn was great will stop again when in the area

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Teays Staff

By

April 21, 2017

club

The desk staff, Justine, checked me in and out. She was marvelous. She wanted to be sure that the room she assigned me was exactly where I requested. It was. She even asked me later in the evening if the room was far enough down the hall. i said yes. She gave me her name and business card for future stays.

The breakfast staff person was lovely, chatty, and very accomodating. Sorry i dont have her name.

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Staff is friendly and the room was clean and comfortable

By

April 20, 2017

This is the second time we have stayed at this particular hotel and we have been very pleased. Overall, clean and comfortable. We love the breakfast served each morning.

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