 Guest Reviews
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92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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Great Experience
BySunset
August 12, 2020
Hotel room was large and clean. Very comfortsble bed. Quiet room for great sleeping. Despite Covid, a breakfast bag to go was available with hot coffee.
Stay somewhere else if your want a clean hotel
BySoftballdad
August 12, 2020
We checked into the hotel around 3pm to get some sleep for my daughter's midnight softball tournament. Check in process was about the best part of stay. First room, the room was not clean. It had hair hanging off the light fixtures and hair throughout the bathroom. The floor had also not been vacuumed very well. Went down and received keys to a new room. The second room was clean, however the air conditioner did not work. The manager tried to fix it but he could not. On to room 3. We got in the room I made sure the bathroom was clean and then we tried to get some sleep. Upon coming back from the softball games, we noticed in the corner where the chair is that there was a used cup left on the floor, as well as food residue on the carpet from a previous guest. During our visit, we noticed the common areas such as the hallways and elevator did not ever get cleaned.
One night stay
ByN/AN/A
August 10, 2020
Staff was very friendly. Bed was very comfy and nice selection of tv channels. Even tho the kitchen was closed due to the corona pandemic they took the time to provide a sack breakfast that would sustain you but not very filling, but the thought was there!!!! Other motels would not of even done that.
Better than where we used to stay
ByJeff
August 03, 2020
Upgraded from La Quinta Inn. Feel much safer. Rooms are nicer. Staff friendlier
Very clean and friendly.
ByJerry
August 02, 2020
This was are first time staying there. It will not be our last.
Wonderful Stay
ByMKerk
July 31, 2020
A great choice for this area. Wonderful staff and location. The beds are comfortable.
Great hotel
ByGreg65338
July 29, 2020
The only reason I gave bad marks on breakfast was they only had sack breakfasts due to covid. I hate granola, lol.
Great service at a clean motel
ByLT2017
July 25, 2020
It's COVID19 so no delicious breakfasts! Boo...
Motel was clean and quiet and friendly. very relaxing. it's 20 minutes from anything in KC, but for Independence it was perfect!
Had a great stay
Good service
ByShihan
July 25, 2020
Friendly staff allowed a very late checkin. room was great
Not the best Holiday Inn
ByArmysarge88
July 21, 2020
I expected some modifications due to the COVID issues. I was aware of the mask requirement, which the staff seemed to not enforce. They were concerned enough to close their pool and fitness center, and only offer a "grab and go" breakfast, instead of their usual hot breakfast. It consisted of a granola bar, an apple, and a bottle of water. In light of this, they did not offer rate reductions or increased reward points. Very disappointed in the mis-handling of the required mask mandate and the fact the "breakfast" was not beefed up any since they were saving money from the hot breakfast.
Nice and clean
ByKhough
July 21, 2020
Hotel was above average and I enjoyed my stay. I would stay at this location or other IHG properties again. thanks!
Nice stay
ByPaulis54
July 21, 2020
Everything was what I normally expect from Holiday Inn express except the breakfast. Breakfast is now a bag with a granola bar, no coffee machines which I really don’t get. A virus won’t survive in a hot cup of coffee