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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 478 reviews
91%
Recommend This Property

Ratings Breakdown

478reviews

  • 5 Stars
    322
  • 4 Stars
    96
  • 3 Stars
    30
  • 2 Stars
    17
  • 1 Stars
    13

Let Down

By

April 27, 2017

platinumelite

I stayed for two nights and they wouldn't fix my refrigerator. I was told it would be fixed the second day and it wasn't. I had to throw away too much food because there was no working fridge. The door was broken and wouldn't stay sealed. I was disappointed that each desk clerk told me something different. I was not compensated at all for the hassle or loss even though I was told I would be.
Disappointed in this hotel and will not stay again.

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Nice overly

By

April 25, 2017

club

Nice overall.. biggest issue, we stayed in a double bed room and the bed furthest from the a/c was too hot. The cool air would not reach over, no matter how cool we set the unit. It seemed to only the blow air forward, getting part of bedroom and hallway/ kitchenette Area of the room.

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Excellent all the way around

By

April 22, 2017

club

Greeted and from that moment on we were treated so nicely.

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comfortable beds

By

April 20, 2017

club

The room was pretty clean with one exception there was a cob web in the corner. The desk clerk was nice and informative. The housekeeper s were friendly and were polite

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Comfortable, safe hotel, needs upgrades

By

April 20, 2017

club

The staff at this hotel is really wonderful. If this review was just for them, it would be 5 stars. I have stayed here once a year (for work, I'm here for a week) for the past 4 years. The property has been steadily declining over the years. The space in the rooms is fine, I like the fridge

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Impressive staff and very clean rooms

By

April 20, 2017

club

For the price it was a wonderful stay. From the moment we checked in I knew exactly what to expect. Greeted as a club member both visually on a sign and also verbally by the bubbly and friendly front desk person. She was also very helpful several times with directions to where we needed to go and was spot on! Our room was spotless and comfortable and the breakfast bar was hot and ready in the morning. I would recommend anyone staying in the area to give it a try. Great stay at a great price

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Comfort bed and spacious room

By

April 20, 2017

There were plenty of room for a family of five. The beds were comfortable and soft with many pillows.

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Peaceful

By

April 17, 2017

club

Overall, this is a great hotel. It looks nice in and out. Breakfast if served until later in the morning, which makes me it perfect for someone like me who does not like waking up early. Plenty of space if you bring your family with you.

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great stay

By

April 16, 2017

loved it; great stay; great price; everything I hoped for

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Good stay when traveling

By

April 11, 2017

platinumelite

Good staff and easy access with parking.. Certainly would consider returning when in the area again.

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Amazing service!!

By

April 11, 2017

club

We stayed at this hotel and our situation was a little bit odd, but the staff was so willing to work with us and they made our stay amazing! Thank you for everything!

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Nice stay

By

April 09, 2017

club

This was our first family vacation and first time to indy. We enjoyed or stay, just wish prices were a little lower.

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