Rated 4.7 out of 5 by 442
Rated 5.0 out of 5.0 by 1911princess Love Jackson TN HIE
This place was great. The caring, attentive staff was the best I have seen in a while. I did return the next week and I will return my next trip in the area. Thanks HIE for having such an awesome place for me to stay.
October 7, 2015
Rated 5.0 out of 5.0 by Ham101 Good service!
Enjoyed visit. Staff was very helpful. There was an issue with the electronic lock for my room door and Fred was able to resolve quickly.
October 6, 2015
Rated 3.0 out of 5.0 by Mikey84 Average Location With Uncomfortable Beds and No Wireless Internet
This location is relatively average overall. I pretty much got what I expected as far as the cleanliness of the room, basics for breakfast, and a very small workout room. But it has the basics. The beds were very uncomfortable in my opinion and the pillows need to be replaced. A lot of the pillows were labeled firm, but they definitely weren't. My biggest issue was with the wireless internet not working. I wasn't able to work on my laptop from my room. I notified the front desk and they said they'd "tell the manager", but nothing was ever done to my knowledge because no one every followed up with me and it never did work for my entire stay.
October 5, 2015
Rated 4.0 out of 5.0 by Katbelew Comfortable and Clean
This stay was comfortable and clean. It had a full hot breakfast. Coffee in the room.
October 4, 2015
Rated 5.0 out of 5.0 by bigdaddy5454 awesome stay
awesome staff and location. breakfast was great and staff were very helpful. conveniently located off highway. one of the best stays weve had
September 29, 2015
Rated 4.0 out of 5.0 by MissionMan Life is better at H.I.E.!
the staff was alert at all times of the day and night, the wait staff was very helpful in assisting me to my table ( I use a cane and was having a bad day).
The comfort of my pillows, mattress and sheets allowed me to have a good night of sleep.
September 25, 2015
Rated 5.0 out of 5.0 by bjvtoys Excellent Breakfast
Great breakfast and friendly staff. They were placing hot food
out with only 10 minutes left for breakfast. Most hotels are
leaving the trays empty or taking up the food before it is
time to close up the breakfast. Lady was very friendly
and even asked if we needed anything else to eat.
I have stayed here twice and I am sure that if I am in
the area, that I WILL stay here again.
Great Customer Service! ! !
September 25, 2015
Rated 5.0 out of 5.0 by Ball Coach3 nice hotel
quite hotel, friendly staff and clean!! will stay here again if in the area!!
September 23, 2015