 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
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Overall value
ByLed Zeplin
August 06, 2016
This hotel is well kept and the staff is extremely friendly especially the lady taking care of breakfast in the morning. The beds are great.
Worst Internet ever
ByCold and Sad
August 02, 2016
Internet speeds around 0.8 Mbps down, garbage.
Floor around AC was soaking wet, putty knife in the kitchen drawer, painter tape on wall, paint splatter on table and other places.
Could overlook all the minor things if the internet wasn't so unbearable!
Lawrence
Bywjb2014
August 01, 2016
Room was clean and spacious. Very quiet. Staff was friendly and helpful. No complaints here. Will stay again.
Lack of information, lots of reno noise, room not prepared for a guest.
ByNiece95
July 31, 2016
I was not originally given the room type I reserved (Jacuzzi suite) and was told that my room did not have this feature. I called the front desk about this and although they found me the correct room type, it looked like it had not been used in a while (cobwebs, dirt in the carpet, unlocked windows on street level). They are also in the middle of a renovation and did not advise me that the new room was directly below the renovation and that I would be subjected to loud construction noises and workers walking back and forth late into the evening and beginning early in the morning. I was also disappointed that the TV channel options were lacking and that the internet speed was very slow.
The lady who oversaw breakfast was very attentive and affable. However, the front desk clerk at check-in could have been a bit more cordial. I was also turned off by housekeeping staff standing around in the hallway (while it was obvious that they were supposed to be cleaning rooms) chatting and one of them drinking from a Styrofoam cup.
Nice Hotel
ByRoadRnr
July 27, 2016
Hotel was currently under a bit of construction but it didn't impact my stay at all. The rooms were nice and clean.
The manager was wonderful
ByMBC2
July 13, 2016
Our family was were there for a family reunion. We spent mornings and evening together in the lobby. It was a very good experience.
The stay
BySassygyrl12
June 29, 2016
The overall stay was wonderful and if I am ever in the city of Lawrence again I will be staying at this hotel. The staff was wonderful. I enjoyed the breakfast and the hotel room.
friendly staff and clean facility
By1andy
June 27, 2016
Front desk check in was inviting and I felt like they really wanted me there and to have a good experience. The breakfast staff was helpful and friendly. She asked several times if I needed anything and when leaving she said to have a great day. Now that made me feel wanted all over again
Toilet paper , towels, bed sheets.
By
June 22, 2016
Toilet paper had to be replaced first morning (after 1 night). Sheets change only on fourth day - after complaints by my wife. We were told we would get $50.00 daily discount, but got only a $40.00 for one day on our invoice on checking out. I complained to Linda (manager) when we checked out on Monday and she had our bill adjusted to reflect the $100.00. As I stated earlier, we will probably return then next time, as a result of her actions. We have been staying there for a good many years and have been very satisfied for almost all of our stays (except one time were the room still smelled of smoke!). And we, and my brothers family as well, certainly enjoyed Phyllis and the breakfast!
poor experience
Bybillyta
June 21, 2016
hotel was clean, and comfortable, but would never stay at a hotel who calls to accuse me of stealing a pillow.
Great stay
ByOzarks Hermits
June 08, 2016
Courteous and friendly staff, clean room with nice amenities, secure in and out of the hotel, wonderful breakfast, and at an affordable price.
Great Room
ByJR321
May 31, 2016
The staff at this hotel were wonderful. Good place to stay, I would recommend this hotel for anyone for any purpose.