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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 761 reviews
83%
Recommend This Property

Ratings Breakdown

761reviews

  • 5 Stars
    340
  • 4 Stars
    261
  • 3 Stars
    72
  • 2 Stars
    45
  • 1 Stars
    43

Nice little hotel in central Croydon

By

September 18, 2017

This is a good example of IHG's Express brand. The hotel is clean, in the middle of Croydon and good value for money. Nicki (Breakfast supervisor) is a character and makes everyone feel welcome. Very good local knowledge and very helpful.

If you are visiting Croydon - good hotel.

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Larger room but...

By

September 17, 2017

In my other review I talked about the small improvements that have been made here, ( though I should add that the price also has gone up ), such as the improved breakfast, room reprinting, better liquid soap and the iron and ironing board in the room.

This time I asked for 902 but got 908... this room is bigger than others but suffers from being on the corner overlooking that dreadful nightclub in the area so my sleep was not so good !

The wifi also barely reaches this room and the fire plan was missing !

Otherwise a pleasant stay but not again 908 please !!

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Some subtle improvements...

By

September 17, 2017

Once again a very pleasant and enjoyable trip. The hotel has been making small subtle changes that have successfully enhanced the hotel...

Breakfast revamped and enriched
Rooms repainted
Better quality product in the soap dispenser
Iron and ironing board in the room
Internet faster than before ?

Asked and got 902. A couple of small maintenance points that were very quickly resolved.

Some new faces amongst the staff but overall a very helpful and friendly team. Leesa appears to be the new sherif in town and seems to have a good hand on the operation.

Thank you

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Leaky bathroom sink

By

September 16, 2017

I don't want to write anymore, I just want to quit and get on with booking my next stay!

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Great value and wonderful staff.

By

September 12, 2017

club

Quietly tucked away and yet 50 metres from the Main Street and 20 minutes from central London by train. Perfect spot for a short break.. staff are so helpful and pleasant to talk to. Definitely come here again on a short break to London.

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Great stay

By

September 11, 2017

Great service staff is very pleasant. Will return again

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Location not ideal

By

September 10, 2017

club

The hotel was fine, good value, comfortable and clean but the location was tucked away, too far from the station and the office. However, ithe staff were very helpful.

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Excellent location

By

September 10, 2017

club

The close proximity to shopping malls was perfect for our needs while the closeness to the train station was convenient for our site seeing.

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Clean and comfortable room, love your breakfast menu

By

September 10, 2017

club

It was my first time visiting London, I was visiting family and friends and you make my experience a great and memorable experience . I was treated well throughout my six day stay, the staff's provides impeccable service, I looked forward everyone mornings for the breakfast, I enjoyed the ambiance and quietness of your facility; I was able to get rest.

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HAPPY VISITOR

By

September 07, 2017

GREAT VALUE..WELL LOCATED MIDDLE CROYDON..CLEAN ROOMS WITH GOOD EN SUITE...VERY NICE BREAKFAST.

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Good central hotel

By

September 06, 2017

club

Tucked away in a small courtyard
Good relaxing night after a Saturday night

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Great Stay

By

September 04, 2017

club

A colleague recommended this hotel as he had stayed there the previous month and I was not disappointed.The staff were friendly and helpful.Check in was quick with Ugne.
Location was fantastic for me as shopping formed the majority of my itinerary.
Will stay again

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