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Rated 4.1 out of 5 by 483 reviewers.
Rated 3.0 out of 5.0 by Average but lacks investment Lovely staff great location for central Croydon and transport into London. Rooms could be better improved compared to other HIE hotels I've stayed at. Parking situation is very bad. Avoid driving there if you can. Need of some investment TLC but not a bad place to stay. May 20, 2016
Rated 2.0 out of 5.0 by Air conditioner not working in two different rooms One night, two different rooms and in both air conditioner was not working... had to sleep with window open (and welcome outside noise) due to room's air was getting too thick for me May 9, 2016
Rated 5.0 out of 5.0 by excellent hotel, overall. 1. I have been very, happy with the hotel and so were some of my fellow guests. 2. We checked in, speedily and went to our rooms, right away. 3. my family was able to contact me on phone, at all times. 4. The reward programme was active and very useful. 5. I and my family, friend are very, very happy with the price and the service. May 6, 2016
Rated 2.0 out of 5.0 by non existant parking the parking was described as limited, however not that only 7 spaces are available. I would have stayed somewhere else had I known this. May 6, 2016
Rated 3.0 out of 5.0 by OK for an overnight stay on business - No WiFi The hotel is OK. There is no restaurant so you need to go out or order take away to eat in the bar. There was no WiFi available which was a major inconvenience. May 2, 2016
Rated 4.0 out of 5.0 by Where is Magalie ? Another comfortable and convenient stay at this little hotel. For newbies it is very difficult to find but it does have excellent transport links and shopping close by and is very good value for money. Left side lift again out of order. Breakfast items seem to be getting reduced - no weetabix, muesli, juices watered down... cost cutting ??? Was assigned 902 and given the key to that room but it was still in use !! Given then 803 which also is very nice. The noisy night-club nearby has closed down ! Hurrah !!!!! Internet is as always excellent and now no password is needed. Very helpful. Still love this hotel as the staff are wonderful - but Magalie was not on duty at reception and she is really missed as she is the real professional in the front office and is the only one who can master efficiency as well as being multi-lingual !! But overall the staff are very kind and friendly - and Nikki at breakfast is adorable ! May 2, 2016
Rated 5.0 out of 5.0 by Excellent value for money and attentive staff The location suited my business trip and it lived up to my expectations of what a Holiday Inn Express establishment should be. Attentive staff and I had the much needed comfortable sleep. May 1, 2016
Rated 3.0 out of 5.0 by Budget Budged. Saving costs. One day travel. Not for long stay. April 28, 2016
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