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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.7

based on 164 reviews
98%
Recommend This Property

Ratings Breakdown

164reviews

  • 5 Stars
    135
  • 4 Stars
    20
  • 3 Stars
    5
  • 2 Stars
    2
  • 1 Stars
    2

Great Place with wonderful Staff

By

August 05, 2016

club

I always recommend this hotel to all of our business clients and customers. This is the best hotel in the city and is always clean and tidy. The grounds are well kept the rooms are cool and clean. The curtains provide ample darkness from exterior lighting. The rooms are quiet and the televisions are updated and work well. The furniture is well taken care of and does not show much if any wear and tear. The coffee at breakfast is wonderful and hot. They even have a swimming pool and a fitness center. Wifi always important works great. Overall you will do yourself a favor to book here rather then other hotels in the area.

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Customer Service

By

August 03, 2016

Checked in was very simple, clerk helped find room with short walking distance for husband (disabled),was elderly lady , with great customer skills, you could tell she enjoyed people, and her job, she should be commended, she represents Holiday Inn well. Sorry I do not remember her name, should be able to find per your records. The pool was nice also.

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Comfortable Stay

By

July 24, 2016

club

We enjoyed our stay. My only complaint, the dining area has too few tables and chairs. We had to wait to eat breakfast.

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confortable beds and great service

By

July 23, 2016

club

the beds sleep so good the room was very quiet upon being checked in the service was very informative her personally was very nice all employees that I came in contact with their service was great. I really enjoyed my stay.

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Great place to stay

By

July 20, 2016

club

Everything was excellent; would stay there again and have many times things just keep getting better!

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excellent staff

By

July 14, 2016

club

Excellent staff, especially the lady handling the Breakfast.

Overall, satisfied with room and service.

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Great Service

By

July 03, 2016

club

This hotel had great customer service and was very clean.

Posted byHotelStaff
July 05, 2016
Thank you so much for this great review. It is our pleasure to have you as our guest. Please come back to see us the next time you are in the area. Sincerely, Peggy Banks GM
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Exceptional Staff

By

June 27, 2016

club

The staff at this hotel went above and beyond to accommodate my needs.

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Relaxing Stay

By

June 24, 2016

I travel one week a month for work and I am in charge of about 15 states, this was my first trip to Mississippi and of course my first experience with the IHG brand in the state. I am happy to say it was Wonderful! Everyone and everything was just great, the only reason for the average score on variety of breakfast choices is that I did not eat breakfast. I will stay here again when i am in the area.

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Magee

By

June 20, 2016

club

A/C smells and room needs to be updated, mattress is old

Posted byHotelStaff
June 23, 2016
Thank you for writing this review. I am sorry that the room did not meet your expectation. We take every review seriously, and learn from it. The maintenance department has already been notified about this problem. If you are in the area, please come back in to see us and give us another try. Sincerely, Peggy Banks GM
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Great stay

By

June 16, 2016

club

We stopped at the hotel after driving for 32 straight hours. The beds were great. The pillows were great. We both slept well throughout the night. We awoke to a fabulous breakfast.

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Loud

By

June 15, 2016

club

Have been woken up at least 3 times a night in every Holiday Inn Express I've visited. The room doors need to be insulated/cushioned for noise.

Posted byHotelStaff
June 16, 2016
Thank you for taking the time to write this review. I am very sorry to hear that you were awaken three time the noise outside your room. It is our goal that all of our guest have a good experience at our hotel, however, we fell short in this area for you. This will be passed on to the proper department , and we will see what we can do to solve this problem. Please give us another chance. Peggy Banks GM
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