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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 291 reviews
94%
Recommend This Property

Ratings Breakdown

291reviews

  • 5 Stars
    217
  • 4 Stars
    43
  • 3 Stars
    18
  • 2 Stars
    6
  • 1 Stars
    7

Convenient and clean

By

April 22, 2017

club

The hotel is great. Perfect for business traveler. But you need a rental car because there is nothing near.

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Very positive experience

By

April 21, 2017

club

Visiting Caddo lake and Jefferson city, stayed in this hotel which was about 30 mins drive from both, and on I-20 route to Shreveport, which was our next destination. Hotel was about what you would expect from most Holiday Inn Express hotels. Location was good (bang on I-20), clean, comfortable rooms, good quality and clean lenins and sheets, attentive and responsive staff. Hot breakfast with variety of items, especially liked the pancake maker :) Hotel and grounds were quiet (inspite of being near a highway), well lit and felt secure. Overall positive experience and would definitely recommend.

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Restful night sleep

By

April 16, 2017

Rough day on the road. Traveling for 7 hours. I made a reservation at another IHG and did not realize it.
This location helped me and got me room in their hotel. Rooms clean Personnel awesome, and friendly.

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Low maintenance

By

April 14, 2017

club

I came in late evening went to sleep. Got up ate breakfast and left. The room was clean but very musty. The breakfast staff was short handed and the employee was not very happy. Oh the automatic pancake machine makes nasty pancakes .

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Lynn66

By

April 11, 2017

club

I loved my bed.I liked the furniture in the suite and the carpet.My husand and I enjoyed our stay at this hotel.The staff were very nice and asked if they could help us with any thing.We will stay at this hotel again when in this area.

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Comfortable room for the price

By

April 11, 2017

club

Love Holiday Inn! Nice clean room with lots of room and safe location.

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Mrs

By

April 10, 2017

My stay was great! The bed was very nice and I loved the furniture in the suite .Will stay here again if I come this way.

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Enjoyed my stay

By

April 07, 2017

club

We travel quite often all over Texas for meeting,events,banquets,

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Guest Texas

By

April 06, 2017

club

Good Stay at Hotel. Would choose again in the future
Hope access close to the interstate and not have to locate.

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Various breakfast options, nice bathroom

By

April 06, 2017

platinumelite

Breakfast had a lot of options and it included items for the Healthfest attendees. The bathroom has nice tile work too.

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Clean

By

April 04, 2017

club

Great hotel. Wish rates were cheaper though since there are so many hotels here. Was very clean. Workers were polite. Loved the keurig in the room

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Comfortable rooms and great service.

By

April 01, 2017

club

When traveling if I have to stay at a hotel I always stay at Holiday Inn Express. I have been a rewards member since 2010. The rooms are clean..I like having the microwave and refrigerator in the room. The staff is friendly.

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