Rated 4.7 out of 5 by 226
Rated 4.0 out of 5.0 by DRC3583 Comfortable Room and Courteous Staff
Good option if staying in the Beaver Valley area. Well kept hotel with quality staff.
May 17, 2016
Rated 5.0 out of 5.0 by todesmo great staffing
The hotel provided excellent services and the staff was attentive to our needs
May 10, 2016
Rated 4.0 out of 5.0 by Foxx129 Time away from work
Can tell it's a newer property not enough signs when getting off highway for turn up the hill.. Rest of time great staff rooms very clean. My daughter loved the pool area, so yes I would return..
May 6, 2016
Rated 4.0 out of 5.0 by fcox Good Stay
I enjoyed the size and comfortable room. The entire staff were nice, professional and provided very good service. This was a business trip and if I had to come back to the area, I would return for another stay at this hotel.
May 2, 2016
Rated 5.0 out of 5.0 by Elemer nice room, friendly staff
Love this Holiday Inn Exp. we have stayed the last 4 or maybe 5 years when my grandson is in the karate tournament. The staff actually remembers us each year. Rooms are nice.. pool is great.. breakfast is excellent. Convenient to malls, just overall a great place to stay.
April 27, 2016
Rated 5.0 out of 5.0 by axt44267 one of the better ones
i choose this one every time i'm in the area the other hotels just don't compare
April 11, 2016
Rated 5.0 out of 5.0 by FJBen Breakfast attentiveness
The cranberry juice was out so I got orange juice instead. When the cranberry juice was restored the attendant brought me a glass of it even though I had not asked.
April 11, 2016
Rated 3.0 out of 5.0 by maybe not stay here again good staff, tired looking facilities, smelly rooms
We had a number of problems during this 4 day, 3 night stay. Staff was pleasant and tried to be helpful, but when you return to your room after a long day at a wedding and discover that the maid had skipped cleaning it that day -- well, pretty aggravating as this happened in spite of my habit of tipping the maid daily. (no, I hadn't hung a "do not disturb" sign on the door). Staff tried to compensate, but we were very disappointed. I don't understand why it wasn't cleaned. Other hotels have a QC person who checks the rooms after the maid service is completed. I suggest that this HIE do the same. BTW was given a gift card to compensate me which hasn't worked the 2 times I tried to use it. That hasn't assuaged my aggravation in the slightest. IMO I have a contract with a hotel for a fully useable room. Room not clean then not compliant with the contract.
Additionally, we rejected 3 rooms due to mildew and other unacceptable odors and finally settled out of frustration. Staff tried but not much can be done about the smell except to spray them and hope for the best.
April 7, 2016