Rated 4.6 out of 5 by 190
Rated 5.0 out of 5.0 by SSVacation Great place to stay in Monaca
This was a fantastic place to stay. The breakfast bar was constantly attended and nothing ever ran out. This hotel had the friendliest front desk staff that welcomed you every time you walked through the door or said goodbye as you walked out. The rooms were comfortable and a great value. I would definitely stay here again.
November 25, 2015
Rated 4.0 out of 5.0 by Black Cloud 59 Great service
Comfortable and relaxing and located close to where I had business.
November 23, 2015
Rated 5.0 out of 5.0 by anniebuff repeat stay as good as first stay here
This was the second time I stayed at this hotel. It was an excellent selection for the night--good location for being near the place we wanted to go the next morning. It is a clean, brightly lit, excellent hotel. As per usual the breakfast is not like homemade, but it is adequate for a one night stay.
We did have a minor problem in that the wake-up call came 20 minutes after we requested it. Made us a bit late for getting to the outlet sale for which we went to this area. Be sure to set you alarm on your cell phone if the wake-up time is essential to you.
November 17, 2015
Rated 5.0 out of 5.0 by Mad Dogg Sad Occasion Made Better
I came to attend the funeral of a loved one who had recently passed and was sad and tired upon my arrival. The staff was so up beat even at 10:00 pm and it lifted my spirits. They asked why I was visiting and I informed them that it wasn't a happy occasion but that a family member had passed away. They were sincerely saddened to hear this and when I woke in the morning there was a sympathy card that had been delivered over night with the bill that was signed by 8 staff members of the hotel including the person on duty when I checked in (Shelby) and the General Manager Len. That meant a lot to me and it was the first time that any hotel had done anything like that. I was surprised and quite impressed!!!
Thank you for making my short visit under sad circumstances a more memorable experience. I will do my best to stay at other Holiday Inn Express locations and I hope others looking for a moderately priced hotel in this area will stay here. You will not find a more hospitable staff anywhere regardless of the price. These are genuine people who really care about their customers and their company. It really shows. Thank You!!!
November 16, 2015
Rated 5.0 out of 5.0 by Gloriac316 Front desk agent
The front desk agent was most friendly and efficient, I arrived from out of state a little early and she was nice enough to allow me to checkin at 1:30 and she upgraded my accomadations, I'm sorry that her name escapes me but she was on duty Sunday afternoon November 8th.
November 13, 2015
Rated 4.0 out of 5.0 by SoDisappointed555 Forget to clean room
Otherwise nice stay ruined by the fact that they forgot to clean our room
November 11, 2015
Rated 4.0 out of 5.0 by red5436 Center Township HIE
This property is OK. It is starting to show some wear. I will stay there again.
November 9, 2015
Rated 4.0 out of 5.0 by NADon'thaveone Breakfast
I frequently stay and the breakfast hasn't changed in years
November 8, 2015