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Holiday Inn Express New Albany

300 Highway 30 West , New Albany, Mississippi 38652

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 626 reviews
88%
Recommend This Property

Ratings Breakdown

626reviews

  • 5 Stars
    420
  • 4 Stars
    104
  • 3 Stars
    43
  • 2 Stars
    31
  • 1 Stars
    28

Great Stay

By

December 03, 2019

club

Our stay was great! Service and staff were outstanding in check in, breakfast and check out.

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Clean and comfortable

By

December 02, 2019

We stopped in very late on our drive from Florida to Missouri. The staff was friendly and efficient and the rooms were comfortable and clean.

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Average hotel

By

November 28, 2019

club

The bed and rooms seemed to be out dated. The parking lot was shared by a restaurant.

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Great people great place

By

November 15, 2019

club

Staff in breakfast area was very helpful,food was great. House keepers are very friendly and kept things nice . The ladies at the checking counter are so kind and helpful. Bed was very comfortable, I slept sound!!

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Very nice hotel

By

November 12, 2019

platinumelite

Area growing and it will be convenient for biker who wish to ride the Tanglefoot trail.

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Just passing through

By

November 09, 2019

club

So glad I stayed here. The service was great, staff was friendly and the breakfast was amazing. Highly recommend staying here.

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In the dark

By

November 07, 2019

We were in town for my daughters wedding. The day of the wedding the power went off and stayed off. No ac, lights or hot water, while; trying to prepare for the wedding. Had to listen to my wife complain about wet hair, putting on makeup, sweating and trying to dress all in the dark. All while I'm taking an ice cold shower!
All of this pain could have been avoided the place had a back up generator.
At check out. The desk seemed uncaring and dismissed the whole situation.

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Nice place to stay

By

November 06, 2019

We stayed here for a softball tournament. We didn’t get to be at the hotel much, but when we were it was nice. Comfy beds nice staff

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recent stay

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November 01, 2019

platinumelite

I enjoyed my recent stay at the Holiday Inn Express New Albany. Rooms were very spacious and clean. Beds very comfortable. Staff was extremely friendly and helpful. Parking was limited but fortunately they let you park in the restaurant lot next door. Overall good stay!

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No problems with staff or comfort during stay

By

October 21, 2019

platinumelite

The property seems a little outdated with narrow entrance to hall and to the elevator. Otherwise, a good stay.

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Going to need a renovation

By

October 10, 2019

club

Facility showing its age a bit, but still in fairly good condition. Would rate it higher if I was sure the sheets had been changed. They were very wrinkled and I thought they had not been changed.

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Great staff

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October 07, 2019

Pleasant experience with staff. Sheets and towels had minor stains

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