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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 292 reviews
91%
Recommend This Property

Ratings Breakdown

292reviews

  • 5 Stars
    193
  • 4 Stars
    51
  • 3 Stars
    19
  • 2 Stars
    16
  • 1 Stars
    13

Express experience

By

June 28, 2017

club

Friendly staff , great breakfast and comfortable bed.

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Great service, below average room.

By

June 27, 2017

platinumelite

Throughout our two night stay, we were welcomed and treated great by staff. The only complaint would be the room itself. The room had a strange smell in which we worked on covering while we were there.

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Quite

By

June 27, 2017

club

Nice pool, hotel clean, quite, people were friendly and helpful. Provided good information on things in area.

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Wi trip

By

June 22, 2017

platinumelite

Try to always stay at IGH properties, I like the club and the properties

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Goo stay

By

June 20, 2017

Front desk friendly and helpful during late unexpected check in. Would stay again

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IHG New Albany

By

June 20, 2017

club

Staff was helpful and pleasant when checking in and when checking out the next morning.

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Great service

By

June 18, 2017

club

Clean room, comfortable bed, quiet area. Polite and courteous staff

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Left a great impression

By

June 15, 2017

club

My daughter, granddaughter and niece had a enjoyable night after a long and sad day. The breakfast was a great way to start another long day.
We were in Ripley for my brother in law's visitation and funeral.
I probably will not visit this Holiday Inn Express again but will look for others when traveling.

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Good not great

By

June 12, 2017

platinumelite

Good for the money but outdated
Swimming pool was dirty and really small
Color patterns are really 80's looking

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Amazing Staff

By

June 08, 2017

club

The staff went over and beyond to accommodate our entire family. They were fantastic!

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Good stay for travel through

By

June 08, 2017

club

Friendly staff. Excellent breakfast. Although hotel could use a little updating it was a nice stay just for a night.

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great service!

By

June 07, 2017

club

Friendly staff, great room, great restaurant next door!

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