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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 259 reviews
90%
Recommend This Property

Ratings Breakdown

259reviews

  • 5 Stars
    170
  • 4 Stars
    44
  • 3 Stars
    17
  • 2 Stars
    16
  • 1 Stars
    12

Nice

By

March 19, 2017

platinumelite

The hotel was very nice and clean I had no problem there getting checked in and was a very nice setting for traveling and relaxing I would say that they need some fresh fruit added to there breakfast and then I would say that they are almost perfect.

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Great choice for Last minute stay

By

March 15, 2017

platinumelite

Never "Surprised" with Holiday Inn..Each one has not let us down. On the way fron Olathe, KS to Pensacola Beach, FL, We wanted to stop halfway and found this "Gem" in New Albany. Holiday Inn never disappoints and this one is no exception. We will continue to stay at these fine hotels for years (hopefully) to come! (and the Holiday Inn Express at Pensacola Beach is Great too!!) Thanks! ♡

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Holiday Inn Expess

By

March 14, 2017

platinumelite

Great accommodations for a great price. We stopped on our way through New Albany and the staff took great care of us.

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Nice staff

By

March 11, 2017

club

great location of hotel within this city. close to eatery's etc.

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Recent Stay

By

February 28, 2017

platinumelite

Always comfortable, clean and relaxing. Staff members are more than willing to make your stay as comfortable as possible.

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Friendly staff, great value.

By

February 28, 2017

Nice clean room, great staff, great price. We were on the way to Memphis and needed a stopping point to rest. The price was so low and the hotel was so nice. We will be using this hotel again.

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Great staff and management

By

February 26, 2017

Great stay. April, the manager is awesome and staff is great. Love the breakfast.

Posted byHotelStaff
February 26, 2017
Thanks for the kind review! We are encouraged by your remarks. See you again soon!
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Great Stat

By

February 15, 2017

club

Staff was great, nice room, quiet, good location nearby stores and restaurants. Staff was the best!

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February 9 2017

By

February 13, 2017

club

The room that I was in needs to be updated bad. And whoever cleaned it did a horrible job .

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Great place to stay in New Albany

By

February 13, 2017

club

The bed was comfortable, the room was clean and everything in it was convenient and nice. The hotel is in a great location.

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Room

By

February 13, 2017

Bad could be more comfortable and quiter the bathroom did not have an exhaust fan

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Great staff

By

February 08, 2017

Everyone was extremely polite and helpful
Rooms were comfortable bed was a little too soft
If you noisy guest but that is normal and most hotels it seems

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