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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 226 reviews
96%
Recommend This Property

Ratings Breakdown

226reviews

  • 5 Stars
    176
  • 4 Stars
    36
  • 3 Stars
    6
  • 2 Stars
    3
  • 1 Stars
    5

Awesome service

By

April 27, 2017

club

the crew went above and beyond to help me with whatever I needed.

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traveling seniors

By

April 25, 2017

We have stayed here several times as it is a central location for family. This visit just happened to encounter the TV service being off due to weather and the room coffee maker would not work. Otherwise, it is a clean, comfortable place and easy on/off interstate. We will probably stop here again in the future.

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Great service, very comfortable bed

By

April 23, 2017

club

I enjoyed my stay . I was over the pool I was able to watch my granddaughter and her team mates play. the room was clean, bed comfortable. was able to go to sleep with ease

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Clean!!!

By

April 20, 2017

club

We are always happy with a holiday inn express or any ugh hotels, thanks for always being there!

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Nightmare in New Boston

By

April 20, 2017

I do not recommend the Holiday Inn Express in New Boston. When we arrived to check in, the front desk was not attended. We had to wait over 30 minutes for someone to check us in. The lobby was dirty and the hallways had an odor. Our room was clean but the air conditioner was turned off and our room was hot. The air conditioner did cool the room quickly but we still got sweaty waiting. I have stayed in the Holiday Inn Express several time in Sulpher Springs Texas, the next town on our route. In the time we waited to check in we could have almost driven to Sulpher Springs where we know there is a good hotel.

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Great Hotel

By

April 19, 2017

club

Enjoyable stay. Will stay at this hotel on next visit. All my experiences with Holiday Inn Express have been good.

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New Boston

By

April 17, 2017

Great Hotel very clean rooms and nice facilities. I would recommend to someone else.

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Great hotel

By

April 13, 2017

club

Friendly stafff, clean room, amazing bed, good in room coffee. Great place to spend the night.

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My stay at Holiday Inn express

By

April 06, 2017

club

Will be back for sure! Landon and Adrian were awesome! Made my stay very enjoyable. There were other employees also but I can't recall the names.

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Ok. Bed was hard

By

April 06, 2017

club

The room was ok. Breakfast wasn't very good. Biscuits were hard and cold and sausage was greasy. The bed was hard

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Great customer service

By

April 05, 2017

club

We were there to attend a family funeral, and the staff was not only accommodating, but caring. They even went out of their way to take a family photo of my children and me before we headed off t the funeral.

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AAA

By

April 05, 2017

club

A Wonderful stay, very quiet, sleeping was comfortable, I would definitely stay here again on the next trip here.
Perfect!

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