 Guest Reviews
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94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
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Very nice property, poor management
ByAcrewdog
September 26, 2016
The property is excellent and well kept. It is the newest hotel anywhere nearby and it has a great number of amenities.
The staff needs training. The Front desk was frequently empty with staff outside or all in the kitchen. I saw several guests wandering around looking for help checking both in and out. When my room key did not work on my second day, I eventually found a staff member after about ten minutes, they were eating food from the happy hour outside.
The breakfast was well below the standard set by the many other Holiday Inn Express locations iv'e been to. The eggs were somehow grainy, like sand sized globules, terrible. The gravy was tepid, the Biscuits very hard. At least the cinnamon buns were ok.
For some reason the fire alarm system was malfunctioning, they silenced it several times though it was only going off in the kitchen and lobby. This happened both mornings.
They also could not print out a receipt for my stay. I was told it was a computer outage nationally. They wrote down my email address and told me they would send it to me but it has been four days and I just got it from the Website. (Some of us need receipts for expense reports.)
Instead of being recognized as a rewards member, It seemed it was a hassle to enter my number into the computer system.
Overnight Stay
ByNHGirl1
September 19, 2016
I really love this hotel and stay here whenever I am in the area. This time however my room had a really damp smell and the a/c ran all night even though it was set at 76 degrees. I thought I would be okay in the room but my allergies kicked in because of this. My fault as I could have asked for another room but after being on the road since 5:30am I just let it go.
I will be staying here again as I love this hotel.
WOW
Bycls4fl
September 16, 2016
We just dropped in and were most pleased with everything...we were committed to another hotel chain but upon discovering HI Express we have changed out loyalty.
Holiday Inn Express Perry - Stay Here!
ByJhammpcb
September 12, 2016
Lovely staff, great coffee and breakfast choices. Beds were comfortable, free wi-fi, easy to get in and out of...clean rooms and lobby. Great all-around place to spend the night.
Excellent !
ByJohn L.1975
September 12, 2016
Great staff and very helpful - went out of their way to make me feel welcome and assist me with a question I had. Ensured I had access to the internet. Quick checkout, great breakfast.
Comfortable bed and great service.
ByFoxx 1959
August 07, 2016
I was passing thru and I decided To stay overnight to visit some old friends and family. I booked my room late in the evening and within 10 minutes I was able to check in. The check in process was quick and efficient , my room was very clean and quite comfortable, and the breakfast the next morning was hot and fresh. My overall experience was awesome. I will stay there the next time I am in town.
Clan and comfortable
By6auggies
August 04, 2016
Excellent no real complaints other than the breakfast wasn't good, very few choices, and the manager's happy hour not too happy, again the food wasn't great and the alcoholic choices were only beer, no wine or cocktails.
Short vacation with the kids
By
August 03, 2016
We make several short trips to Perry Fl. during scallop season at Keaton Beach. We have stayed at several local motels over the years. The Holiday Inn Express has become our stay of choice. They cost a little more than the older local motels but the quality of the rooms, the staff, the free breakfast and happy hour more than makes up the price difference. Plus they have the best pool in town. A plus for the kids. Also the free internet, as always, is a hit with the kids. That's always the first thing they ask for once we check in, "what's the password for the internet?". We love the suite rooms. They do cost a little more, $10 to $20 more depending on the season. Same as the regular rooms but larger with a sofa sleeper/sitting area. The free breakfast is always varied and fresh. It includes pasties, pancakes, sausage gravy biscuits, yogurt, cereal, several oatmeal and grits flavors, link sausage and juices. You will not leave hungry.
Food selection
Bywilliytue
July 12, 2016
i like the many selection you have to eat in the morning
jsmith
Bysmithj567
July 12, 2016
best staff and hotel in area, loved the room and food. fitness room
Comfort
By190176
July 10, 2016
Comfort and Great Service was the main reason we stayed at this hotel,
overall experience
Bysmith7856
July 10, 2016
Overall experience was the best i had from any holiday inn express brand and i will return