Rated 4.5 out of 5 by 160
Rated 4.0 out of 5.0 by lastresort No pool and hungry
the breakfast foods are plastic and tasteless and boring. There was no pool or whirlpool and hotel is too close to edge of freeway, noise level is too high.
April 22, 2015
Rated 5.0 out of 5.0 by Dooble Slept on clouds
After a long late night trip my family and I had not trouble getting a room.
The room was inviting and prepared for our nights rest and we took the invite.
The room service honored our rest and never tried to open the door like some places we stayed, even though we had the "Do Not Disturb" sign on the outside door handle.
The Hotel is located by a Mall with everything you need to do for recreation time; movie theater, food places, stores, all varieties of restaurants.
Even though we woke up late and left late in the afternoon, when we returned, the room was cleaned. Some places if you are not out by a certain time you miss out on cleaning.
Rate was average, but it was the rest and comfort that was the worth. Thank you to the staff.
April 17, 2015
Rated 4.0 out of 5.0 by Hats30 nice place, good service
the place was very nice and new. The grounds were well kept. The pool was cold but the hot tub was nice. A little noisy being close to the highway. Close to the shopping mall and restaurants, that had excellent food choices.
April 13, 2015
Rated 5.0 out of 5.0 by Meat guy Comfortable stay
good service , clean rooms and convenient location
April 13, 2015
Rated 5.0 out of 5.0 by justchillinfromaz Great, relaxing atmosphere
Very relaxing and comfortable atmosphere given the circumstances for our stay which was doctors appointments at the near by Mayo Clinic. Did return to the hotel within the following two weeks for additional appointments. Will return for more appointments and staff made our reservations without any problems. The staff was extremely understanding and went the extra mile to assist us.
April 9, 2015
Rated 5.0 out of 5.0 by recyclesue Staff efficiency
The staff was very attentive to any needs you had. My husband was sick one night and someone came and cleaned up when he got sick on the tiles outside the bathroom door.
They brought us anything we needed or furnished it when we requested it.
The idea of having food you can buy is a great idea. Sometimes we didn't want to go back out and were able to eat something nourishing.
April 9, 2015
Rated 1.0 out of 5.0 NOTHING GOOD ABOUT THIS HOTEL. I STRONGLY ADVISE AGAINST STAYING AT THIS LOCATION
Our stay was for five nights in total (3 nights at full rate and two nights at reduced rate using HI points).
The hotel is difficult to find especially since the street name does not appear on any sign, and can not be found on a GPS device.
The TV gave problems throughout. Could not swicth on//off or change channels. Problem persisted after several maintenance interventions. Effectively we were without TV during the stay.
The room was not properly cleaned. Especially the desk where crumbs and small pieces of paper were left uncollected
The coffee was not replenished. The coffee machine was not cleaned.
New drinking cups were not placed in the bathroom
One day we had no fresh towels.
At precisely 9:30 AM the breakfast was discontinued despite it being apparent that I was serving myself with breakfast items.
April 8, 2015
Rated 4.0 out of 5.0 Bring earplugs!
This hotel was new, clean and extremely comfortable. If I had only one thing to mention, it would be the noise levels. Not only is the hotel near the highway and you can hear cars traveling on that highway all night long, but the floors are not well insulated. I could hear pounding on the floor above as the guests in that room walked back and forth all night long as well as in the morning.
April 6, 2015