 Guest Reviews
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96%
Recommend This Property
Overall Experience 4.7
96%
Recommend This Property
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Great mid range business property
ByGjhickeyri
June 28, 2022
This hotel is refreshing and up to date.
Many outlet to recharge devices.very friendly staff. Great location. Good location. Close to PHX airport
Great option by the airport!
ByJG2394
June 27, 2022
My wife stayed here before coming back home after a trip to Arizona. The hotel was very modern and updated, especially compared to other IHG properties around the airport. To top it off, the hotel was clean and the staff was friendly.
Great service, comfortable and clean
ByMaria
June 27, 2022
The staff was extremely friendly. The rooms were clean beds were comfortable. The breakfast was delicious with different varieties. The pool was warm.
Excellent service
ByAbrilita
June 25, 2022
We were there for a family trip and we loved the service we received.
The complete feel!!!
ByErick01
June 24, 2022
The room was clean and tidy. Everything was in perfect place. It had a wonderful homily feel. The location was right where I needed to be. Just a completely present stay.
Don't use this hotel
ByMarlettemaxine
June 23, 2022
My intention for selecting this location was it close proximity to the airport. I was going to stay a night before my flight and a night when I returned; due to canceled international flights my return flight was delayed by a day, so my final night's stay was not necessary. I did cancel my 2nd night stay.
When I returned exhausted after spending a night at JFK on the floor and called the front desk, she informed me that this hotel didn't allow me to use her shuttle service and that my car may have been towed as their policy was not to allow guests to leave their vehicles on property. When I checked in, I confirmed with the young man on duty that I was doing this, and when I left in the early hours of the morning, with the older lady on duty.
To get a ride I needed to provide her with my prior night's confirmation number before she reluctantly send a driver, (and my vehicle was still on premises).
After a long excruciating international return trip, being greeted with this was not what I expected!! Please teach your staff about your rules, and change your website. When reading about shuttle service, it is assumed by most people that leaving your vehicle for a length of time, on premises is permitted.
HI express PHX
ByPaolokc
June 19, 2022
Room is clean and restroom have a walk in shower. Close do downtown and Scottsdale it make a good choice for me. Parking is somehow limited and you may park in the street. Front desk are very please to accommodate any request. I will come back
Great hotel experience
Bygg0801
June 19, 2022
My check in went great, no problems. The room size was perfect and very clean. All the appliances and fixtures worked great. The bed, sheets and blankets were very comfortable, I slept great. It was a great experience, one of the best hotels I've stayed at and it was reasonably priced .
Cute room! Loved staying here
ByTri_tree
June 17, 2022
Staff was really friendly when i checked in, gave me a nice room, definitely will return
Excellent Location, Extremely Comfortable Bed
ByFlyGirl04
June 17, 2022
The hotel is perfectly located for airport travelers. There are several food options a few blocks down the road (to include Panera Bread). Desk staff is available for check in/out 24/7. The beds are exceptionally comfortable and provide great quality rest for a tired/rushed traveler.
Relaxing stay
ByMchavez0928
June 15, 2022
The bed and pillows were comfy. Best night sleep I had in a while. Kids were comfy too. I really liked the breakfast served and how you could see your bill on the TV. Can’t wait for our next stay.
Great service
ByAudrac
June 13, 2022
Everything was absolutely amazing the staff was so nice it was a very easy check in check out the room was very clean breakfast was amazing I’m going to go again