 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property
Overall Experience 4.3
85%
Recommend This Property
|
Perfect
ByEvac
September 19, 2017
Did HD WIfI download to iPad to watch movies w/o any hiccup. Staff went above and beyond. Perfect.
Very nice hotel
Bybabygirl525
September 15, 2017
everything was great . Nice and clean . Friendly staff
Great location for pigeon forge sites
ByDc1959
September 15, 2017
Have stayed at several holiday inn express over the years. Always friendly staff, nice clean rooms, comfortable beds. Would recommend staying here especially for government employees for the 20% discount.
Physical condition of hotel
ByPaka
September 14, 2017
Carpeting in our room was ready for replacement. Elevator interiors needed refurbishment. Our room was on the 5th floor. The snack machine was out of order. The nearest ice machine was on the 4th floor.
Outstanding Breakfast
Bysmurf48
September 13, 2017
The beds are very comfortable. I really love the coffee and cinnamon buns at breakfast.
Wonderful staff
Bylcouch
September 12, 2017
Awesome location right off the main parkway in Pigeon Forge. Hotel is a little worn out and not the most up to date, but the courtesy of the staff more than makes up for it.
Excellent staff
ByCrazypants 2470
September 11, 2017
Offered to help us with parking when we had a problem and also told us about rewards program. Breakfast staff continued to make sure everything was OK
Great value and comfortable place to stay
ByTony
September 09, 2017
My wife and I had a great experience during our stay. The staff was very friendly and the hotel was very clean. The only thing that I could really point out that would have been an issue if we needed it was that the refrigerator was not working correctly, the freezer portion was not working and the fridge was not cold enough to store food. This was not an issue for us since we did not use it, we reported it to the front desk and they were able to get someone to come by to work on it after we left. The hotel is dated but it is clean and my understanding is that they will be getting a renovation in the near future.
Thank you to the staff for such a pleasant experience during our stay.
Clean, convenient location, reasonably priced!
Bydana14
September 07, 2017
Myself and my family have stayed at this hotel multiple times and will continue to do so when traveling to the Pigeon Forge area. The staff is very friendly, location is convenient but private, and the kids love the indoor pool!
Daily cleaning
ByAnne
September 07, 2017
My daughter and grandson traveled with us and when we returned to our room, we had fresh towels and the bed was made including my grandson's stuffed animals were placed on the bed with his blanket - he was very impressed by that small thing being done
Love my stay in Pigeon Forge
Bykk mom
September 06, 2017
Love everything about my stay at Holiday Inn Express in Pigeon Forge.
Our stay was what we had hoped it would be
ByFurman
September 05, 2017
I think you should rethink the length of your survey.