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Rated 4.0 out of 5 by 126 reviewers.
Rated 3.0 out of 5.0 by comfortable place to stay Peggy was the nicest, most helpful front desk clerk! The room was comfortable. The hotel is close to most everything in Pigeon Forge. February 6, 2014
Rated 2.0 out of 5.0 by NOT TO GREAT This property needs some real reconditioning. Carpet was stained very badly, mattress was sagging in the middle, I understand we are all trying to conserve water, but the shower was slower than someone pouring a glass of water on you!! February 4, 2014
Rated 5.0 out of 5.0 by lots of space Everything about this hotel was wonderful, staff, room, location and clean, recommend ! January 28, 2014
Rated 5.0 out of 5.0 by All around great hotel Had an amazing time at this hotel. The staff was very friendly and knowledgable of things to do. The breakfast was awesome and was kept hot. Bed was very comfortable and had our choice between hard and soft pillows! I am very pleases with this hotel and would recommend to anyone! January 5, 2014
Rated 5.0 out of 5.0 by Great stay Stayed at the H.I. Express over the New Years holiday. The hotel was packed but the room stayed spotless and the early morning breakfast fueled us up for the days on the slopes, hiking through the national forest, or the ziplines. Great stay. January 4, 2014
Rated 5.0 out of 5.0 by Excellent stay We have stayed here before and loved it then. It is very clean, the staff is very friendly and the breakfast is awesome. We highly recommend y'all. Thank you for an enjoyable and relaxing stay. January 2, 2014
Rated 5.0 out of 5.0 by Excellent Hotel We stayed at the Pigeon Forge Holiday Inn Hotel on December 26, 2013. Great hotel, very friendly and helpful staff. They upgraded us to a suite and it was great. The bed was very comfortable. Shuttle stops just across the street and will take you all over town for .50 cents. Drivers are very knowledge and helpful to give information on where everything is located. Would definitely stay there again. January 2, 2014
Rated 5.0 out of 5.0 by Very Friendly Staff! Staff at front desk was very pleasant and friendly when checking in and out !! It was a short stay but pleasant! January 1, 2014
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