 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property
Overall Experience 4.3
85%
Recommend This Property
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Awesome staff!
ByGreger7
July 02, 2022
Thanks to the staff for their hospitality. The front desk, the lady I'm the breakfast bar, and the cleaning staff. All of them were so friendly. A smiling face goes a long way with me.
Nice clean hotel with great breakfast and in the middle of Pigeon Forge strip
ByGrandma Jackie27
July 01, 2022
I loved the indoor pool that opened up to the outdoor pool you just need to add a water slide to keep up with the hotel across the street.
Beautiful Location
ByJulie
June 30, 2022
The building had it all. The kids loved the pool option. So close to all the action and easy to find. Bummed we didn’t just do the hotel our entire trip. We ended up doing a cabin rental and had a crazy drive each time to hit up activities. The staff was accommodating and a pleasure to deal with.
Convenient & comfortable
ByBuddy
June 28, 2022
We have stayed at this location multiple times over the past 5 years. Friendly staff always willing to offer whatever help you may need. Great breakfast & pool area. Convenient to all of the local attractions. Well lighted parking lot.
Services
ByBigfoot
June 26, 2022
Outside pool was not opened
Room refrigerator wasn’t working
Room air conditioner wasn’t fully working
No room service
Delicious breakfast, clean room while the room needs improvement
BySmokyBob
June 25, 2022
Breakfast was delicious with a variety of food options. The firepit was nice and the room was clean. A few things in the room need improvement: sagging mattresses, broken vent in the bathroom, inefficient AC.
Above and beyond expectations
ByRachel8s
June 22, 2022
The amenities, grounds, and rooms were excellent and the staff was friendly and professional. This will be at the top of my list when we return.
Convenient and comfortable hotel
ByLisaJ
June 22, 2022
This hotel was conveniently located to Dollywood and other attractions. It was comfortable. It needs a little maintenance work - A light was out next to the bed, conditioner needs to be out of in the bathroom, ice needs to be put in on phone number five. Other than that the breakfast was good, the staff was friendly me and the beds were comfortable
Great location
ByEmily 71
June 19, 2022
Clean rooms and nice stay in a great location! Close to Anakeesta and Dollywood as well as hiking trails. Would recommend.
Ms.
ByAbainter
June 15, 2022
We loved our time in Pigeon Forge, this hotel was close to all of the fun and attractions without being so close that it disrupted sleeping. We would stay here again.
Great service and good breakfast
ByDave
June 12, 2022
I had to book 2 nights in 2 different Holiday Inn motels because they didn't have the 2 nights needed in one,but the guy at the desk fixed it so we could stay 2 nights at the same one,he went out of the way to help us
Nice pool and fireplace areas.
ByDascha
June 12, 2022
It's not up to Holiday Inn standards. The bathroom was in need of repair.