 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property
Overall Experience 4.1
80%
Recommend This Property
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Great Stopover
ByTrailer Pirate
September 26, 2016
We normally stay at the other HI Express in Pine Bluff, but we were traveling with a pet and had to stay at this one. The hotel itself was great. Great staff. Better than average breakfast. Large lighted parking lot in front eased my worries about my new truck and trailer. The mall has become a little sparse, and not many food choices. The only real restaurant in the mall area was Red Lobster. I'm not a Red Lobster fan, but this particular one was surprisingly good with great, fast service. Overall, it as a great stopover, and we will stay here again, if we are in the area.
Pine Bluff Stay
Byboss16
September 12, 2016
Great Stay, The front desk attendant was very helpful. I had an issue with the AC Unit not blowing hard enough but they were able to provide a box fan to help us out. The hotel and rooms were both clean and comfortable.
No complaints
ByGrand Rapids Customer
September 07, 2016
Location is the high point of this hotel. It is located on the campus of a mall. Grocery store, restaurants, gas station are all nearby. Average continental breadfast, average pool, slightly below exercise room.
Enjoyed our stay
ByPope Neil
September 06, 2016
We were just passing through on vacation and picked this hotel off the internet because of name recognition. We have stayed in HIE's many times and rarely have a problem.
This stay was consistent with other HIE's. Good job.
Wierd Location, but great stay
BySpook 1
August 02, 2016
Kinda attached to a mall, around back?! But well lite parking lot and great friendly staff made me feel at ease. Clean and comfortable rooms, breakfast was good too.
Friendly staff and comfortable rooms
ByZombieWoof44
July 26, 2016
Nice room, comfortable , quiet and clean. VEry friendly staff especially the woman that checked me in.
Hotel Decent but area sketchy
ByBochiefus
July 23, 2016
As a whole, this hotel was up to standard compared with other HIE properties I stay at. The immediate area appeared to be on the decline with what appeared to be a nearly abandoned mall adjacent.
One issue; although minor, was an obviously new staff member at check in. I had to tell her what an upgrade was. I also had to mention that I was a platinum member and eligible for an upgrade (which I didn't get due to availability).
Another minor inconvenience that I experienced was that my bill wasn't under the door the morning of checkout. No big deal, but I have come to expect this little perk with as many nights as I stay with IHE.
Excellent clean room with updated furnishing.
ByCute Carol
July 12, 2016
The room was clean, bedding-fresh! There were 3 of us that stayed in your suite. Therefore we needed the sleeper sofa!! I was told that the sleeper sofa was very comfortable.
The shower was flowed out easily, and there were enough condiments!!!
Afterward, we went down and enjoyed a very satisfying breakfast!!! The best hotel breakfast ever!!!
During check-out the staff member, recommended other Holiday Inns, located in the Little Rock area!!!!!
Clean and friendly Staff.
ByGogreen12
July 06, 2016
The Holiday inn Express nice and cleaned. friendly staff. great food. if you every in Pine bluff, Arkansas make the holiday Inn express your choice.
Great hotel
ByJasontravels
July 05, 2016
I stayed at this hotel for a business trip. It was a great stay for the price. The room was nice and the staff was very attentive and helpful.
Rude Hotel Employee
ByTrmJ36
July 04, 2016
As I stated several times before there was an older Caucasian gentlemen who yelled at my 8 year daughter when she told him that she accidently pushed the button on the pancake machine twice. Grumbling about it being a 8,000 dollar machine and how he built the hotel from the ground up. That ruined her experience as well as my husbands who is vey nice man but it took every bit of self restraint not to say something to this rude man.
nice stay
ByTenRog
July 01, 2016
Good place to rest in Pine Bluff. Congenial folks, comfortable bed, clean and neat. Good value. I will not hesitate to stay again.