 Guest Reviews
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96%
Recommend This Property
Overall Experience 4.7
96%
Recommend This Property
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Clean room and friendly staff
ByAshley5
December 30, 2020
I have stayed at Holiday Inns in a couple other states but they were no where close to as nice as this one. This one was clean, quiet, and the staff was excellent.
Unexpected surprise
ByPuddlejumper
December 24, 2020
Wonderful experience. Everything was within the Covid 19 precaution!
The Staff was excellent! Answered all questions, truly gave the best customer service
The room was very, very clean. Liked that the TV remote was in plastic
The dining room the food was very, very good and just enough of variety
Liked the location. Far enough for the highway but close to gas and restaurants.
Charles Town Holiday Inn
ByNormini
December 16, 2020
Love this place, i have stayed here several times and always had a great experience
More than 1-night
ByJoJa20
December 15, 2020
The hotel was very, very clean and extra precautions were in place to protect everyone. The staff was so professional and willing to help with anything.
Highly Recommended!
ByJulie C.
December 14, 2020
We always look for a pet friendly hotel when we travel since we have one pampered fur baby. Holiday Inn Express in Charles Town is very impressive- very clean and quiet. All the staff we’ve talked to were polite and friendly. KC was very accommodating and professional. Mateo was reserved and courteous. Beneath the masks, we know that all the staff are smiling. Very friendly atmosphere. Maintains strict infection control protocols so we felt safe.
A very nice place!
Byartsvdo
December 14, 2020
I was on a three (3) business trip and I really liked the area and location of this hotel! Staff was very friendly. Especially the dining/breakfast staff. Room was very clean! Thank you!
Great Hotel
ByG.C.
December 12, 2020
The staff, cleanliness, amenities, and reception were exceptional. Highly recommended this hotel.
Would Recommend
ByBritzz
December 10, 2020
I had a great stay at this hotel. It is close to both Harper's Ferry and Charlestown. The staff was extremely friendly and helpful.
Nice hotel
ByLynn
December 09, 2020
Friendly staff and clean and comfortable room. Easy check-in and check-out.
Great stay!!
ByShirley
December 07, 2020
Very blessed by the care and hospitality of the staff if this hotel. Thank you! My favorite thing was the shower setup. I love that the shampoo, conditioner, and body wash are all together and ready. This way guest don't have to keep asking for another supply. Everything was perfect! Bless you all! Keep up the good work!
Clean and very well maintained hotel
ByCurt
December 05, 2020
50 th Anniversary stay after visiting relatives in Baltimore.
Room and facility very clean and secure. I was also given a veterans discount and much appreciated..
Cleanliness and Friendly
Byrdani
December 03, 2020
When I first arrived I was given an upgrade. The room was roomy, clean Ahmed very comfortable. Very dog friendly also.