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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 585 reviews
96%
Recommend This Property

Ratings Breakdown

585reviews

  • 5 Stars
    446
  • 4 Stars
    100
  • 3 Stars
    20
  • 2 Stars
    12
  • 1 Stars
    7

Clean hotel with friendly staff and an awesome pool!

By

October 21, 2017

This hotel was awesome from the moment we arrived. The person at the front desk was very friendly and made the check in process so easy and fast. The entire hotel was very clean and smelled really nice. The 24 hour pool and hot tub were absolutely amazing. We will definitely be staying here again!

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Mark and the crew are always top notch! Great Hotel!!!

By

October 21, 2017

I have stayed at this hotel 137 times for business and pleasure since it was opened. The GM, Mark and his crew have always taken care of me and provided great customer service. I would stay at no other hotel in the Tri-Cities. Thank you!

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Same great service between locations

By

October 19, 2017

club

I've stayed at a multitude of Holiday Inn's. There is a certain quality I can expect from them based on consistency alone. Friendly helpful staff, clean rooms, and good breakfast. I have only stayed at one Holiday Inn that does not offer free breakfast, and that is the only one I will never visit again. All hotels under the brand name should be consistent and provide the same amenities. This location holds true to the standard.

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Great hotel and starr

By

October 17, 2017

This is a clean, comfortable hotel with a friendly, helpful staff. We stay here every time we are in the area.

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Great service, quiet hotel

By

October 15, 2017

club

I loved the stay here. The staff are professional, the hotel is very clean and well appointed, the room was great! The bed was very comfortable.

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Perfect hotel

By

October 14, 2017

This is by far my favorite hotel. They never forget any details. I will always stay here when I'm in town.

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HIE Great Hotel

By

October 13, 2017

club

I can count on HIE to be the same every time in every city where ever I go for business or leisure. Love the beds and pillows (can leave my pillow at home). What happened to the comforters? Love this experience, thank you!

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Nice place

By

October 11, 2017

club

This is fairly close to shopping and restaurants in a quiet part of town. The pool area is very attractive and the hot tub felt great after a long day of travel. The normal HI Ex breakfast was more than adequate.

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User friendly

By

October 10, 2017

club

Check in and check out went smooth. Room was clean and bed was very comfortable. Pool is open 24 hours.

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Large rooms

By

October 09, 2017

club

The rooms are large and comfortable. Friendly staff on check in.

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great stay

By

October 02, 2017

very nice staff. great stay. good breakfast. needs improvement with wifi kinda slow but overall the hotel is great.

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Pleasant stay

By

September 29, 2017

club

I came here for USTA sectionals and the hotel staff made me feel welcome. They provided goodie bags for the tennis players. There was a good selection of food at breakfast and I loved having the fresh baked cookies in the evening. :)

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