Rated 4.7 out of 5 by 333
Rated 4.0 out of 5.0 by UNCSHAWN Nice room...courtesous Service
Nice room...courteous service...just over-priced for Richmond KY.
August 24, 2015
Rated 5.0 out of 5.0 by packrat40175 Great Place to Stay
Did not:arrive until around 9:45 pm. Checked in, left to get something to eat. Came back and brought suit cases in and prepared for bed. Got up at 6:30 because there were three (women) that needed to get ready for the day. Went to breakfast at 8:30am and checked out of the Hotel at 9:30am.
As I said I wasn't there long enough to truly enjoy my stay.
August 22, 2015
Rated 5.0 out of 5.0 by EKU parent Comfortable beds, pillows, and great customer service
We absolutely love this particular HI Express. We purposely book months in advance when we plan on a visit with our son who is a student at Eastern Kentucky University. The rooms are large, the beds are very comfortable, and the pillows are heavenly. The personal amenities in the bathroom are exceptional and always fully stocked.
The staff is friendly, professional, and always ready to answer questions. The complimentary breakfast has a wide variety of choices and is very good.
We have stayed in other hotels in Richmond, and the quality for the prices charged does not compare to the HI Express.
August 19, 2015