 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property
Overall Experience 4.7
97%
Recommend This Property
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Front Desk
ByMargaret 244
August 10, 2016
The young man and young lady we encounter when we checked in were very pleasant and helpful
EK$
Byeldo20
August 08, 2016
Great Hotel! Everything from the staff to the Room was first class! Would recommend to others. Will stay again if in the area.
Good for quick stay on a road trip vacation
ByTN bound from Canada
August 03, 2016
This was a good place to stay. Breakfast was quite acceptable, but could always be better. Staff at breakfast were great. I'd stay there again and would suggest it to others as an option.
Satisfied Guest
ByBey48
August 03, 2016
We had a very positive experience at the Holiday Inn Express in Richmond. Love this hotel.
Quiet, comfortable
Bybraaa
August 02, 2016
Great place to stay, very clean, family friendly with a great breakfast before you get back on the road. Staff is very pleasant and helpful, willing to go the extra mile. THANKS!!!
Richmond Holiday Inn
ByC1020
August 01, 2016
The de-humidifiers in the hallways are unattractive. The laundry machines are convenient. Rooms are very clean and comfortable.
Friendly and Helpful customer service
ByKei2
July 31, 2016
we arrived almost at midnight due to flight delay. Front desk agent was very helpful letting us to use the dinning room to have our dinner we bought and still be able to catch up with viewing the DNC we missed.
Clean and great for our needs
ByTatum3217
July 27, 2016
We stayed overnight here to break up a road trip and were very pleased. The room and hotel was very clean, staff was friendly...it was a great hotel for our needs.
They did screw up our final bill but did fix it for us.
Great stop
ByNY Inkjetman
July 26, 2016
Great hotel close to restaurants and essentials! My only complaints are that the pool was not listed as an amenity on the IGH App and we did not discover it until morning. also the breakfast room staff was a bit off the day we were there.
Get travel stop
ByLexi 4
July 26, 2016
Friendly staff with clean rooms. Mattress very comfortable and slept very well. Rooms quiet and stay was relaxing. Excellent selections for breakfast, warm and cold items and staff very attentive.
Comfortable, clean and restful business trip.
ByVette man 50'
July 25, 2016
I stay here for business when I'm in the area. It's a nice clean and comfortable hotel.
Great Staff
ByBritt270
July 22, 2016
The staff was excellent! The rooms was very clean and the hot breakfast was great as well. The only downside was that both mattresses in the room was very uncomfortable and the pillows seemed to be very worn.