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Holiday Inn Express & Suites Richmond

1990 Colby Taylor Drive , Richmond, Kentucky 40475

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.8

based on 1168 reviews
98%
Recommend This Property

Ratings Breakdown

1168reviews

  • 5 Stars
    977
  • 4 Stars
    149
  • 3 Stars
    25
  • 2 Stars
    9
  • 1 Stars
    8

Nice Hotel

By

January 27, 2020

club

Both the staff and the hotel were nice. So I would recommend this property to anyone traveling through and need a nice clean place to stay

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Great clean rooms.

By

January 22, 2020

This is a great hotel to stop at while traveling through the region. Clean, quiet and up to date amenities. Great staff, good parking.

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Business with Pleasure

By

January 21, 2020

Staying at this Holiday Inn will exceed your expectations. Staff was excellent , service was customer centered, and rooms delightful.

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Great Visit

By

January 20, 2020

My family were passing through headed to Florida on Vacation. Great service and friendly people. Highly recommend this Hotel. Many places to eat within walking distance of hotel also.

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AWESOME!

By

January 17, 2020

club

I can not give this property anything but an A because anything less would not tell you how great this property was. The General Manager must be Great because the Hotel is Great!

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Refuge in Richmond

By

January 16, 2020

Richmond Kentucky property is just great. The property is well maintained with courteous staff.

HIE Richmond breakfast is always good too, consistent with IHG standards.

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Clean, quiet...But could have been more comfortable

By

January 10, 2020

Great hotel and enjoyed stay. Bathroom sink drain did not drain...had to remove it to at least use sink and until hotel staff could get it fix. Was never fixed until we checked out. Bed was so bad, there were body grooves that were permanently in the mattress making it extremely uncomfortable.

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Great stay

By

January 07, 2020

club

Just alittle get away for the weekend with the family and to enjoy the view I enjoyed my stay and I will be returning later in the year..

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good overall

By

January 06, 2020

platinumelite

clean facility, friendly personnel good choice for older people easy access to all needs

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Great stay

By

January 05, 2020

This hotel was very nice. It was clean and the staff was very friendly

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Always a good experience

By

January 04, 2020

Richmond Holiday Inn Express always has courteous people working there. We are always greeted in a friendly manner and invited to receive a rewards perk or points. The motel is always attractive, well-maintained, and clean. The breakfast area is very clean and always has a good variety of food from which to select. The beds are comfortable and the window treatments are the best because they actually block out all the exterior lights allowing one to sleep more comfortably. We visit family when in Richmond, and this gives us a comfortable, convenient place to stay, close to almost everything.

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Excellent Stay

By

January 01, 2020

club

Great hotel. Had three rooms for my family and all were very roomy and very clean. Staff was really friendly and accommodating. Beds were comfortable but pillows were typical. Go flat when you lay on them. Needed 2-3. Loved the blackout shades. The location was great. A lot of eating places and shopping. Couldn’t go wrong with this hotel.

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