Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 586 reviews
97%
Recommend This Property

Ratings Breakdown

586reviews

  • 5 Stars
    474
  • 4 Stars
    86
  • 3 Stars
    14
  • 2 Stars
    6
  • 1 Stars
    6

Very Pleased

By

May 23, 2017

club

The comfortable bed allowed for a great night sleep. The cleanliness of our room is always something we look at and we were very pleased. I strongly thank you for your kind service.

Read More
Read Less

EKU graduation

By

May 23, 2017

The hotel was full due to graduation at EKU. I made reservations in the fall and was happy I did. The rooms were nice and the staff was very pleasant at the desk. Even though the hotel was full the breakfast room was well stocked all morning. Room was spacious and clean.

Read More
Read Less

Great facility and clean rooms.

By

May 23, 2017

club

Enjoyed our one night stay. It was everything we expected in a hotel. Great staff and comfortable rooms and beds.

Read More
Read Less

スタッフ

By

May 22, 2017

フレンドリーで親切な対応でした。2部屋を予約しましたが支払いを個別にしてもらうなどの対応も丁寧に対応して頂きました。

Read More
Read Less

Business Travel

By

May 22, 2017

club

After being on the road for over 6.5 hours it was great to be greeted by friendly, knowledgeable faces. I have no complaints about my recent visit.

Read More
Read Less

great stay!

By

May 20, 2017

club

great stay at this HIX in Richmond. While I would have preferred darker curtains

Read More
Read Less

Relaxed

By

May 18, 2017

We love the holiday Inn because it was so convenient to anything you wanted or needed. It was very relaxed.

Read More
Read Less

Clean and comfortable

By

May 17, 2017

club

This hotel was clean and comfortable. The staff was friendly and professional

Read More
Read Less

Great Stay

By

May 16, 2017

The staff was very friendly and the manager help get me a cab at 4:00am. That was a miracle. The hotel is very nice over all. No Jacuzzi...

Read More
Read Less

Exceptional Service - comfortable stay

By

May 16, 2017

Exceptional service - welcoming, attentive staff. Very comfortable guest room.

Read More
Read Less

Great Place to Stay

By

May 15, 2017

club

This was a great place to stay. My family was well received and my girls were very happy with the Jacuzzi tub in our room. For those who are coffee lovers, there is a Keurig machine in the rooms, and coffee available in the lobby area (with To-Go cups). I have stayed at this hotel before, and it was a good experience then. This hotel was originally recommended to me by locals in the area, and I am glad I chose to stay here. The beds are comfortable and the rooms are very clean. Of the times I have stayed, there were no bed bugs, which is always a worry anytime I stay in a hotel. I would recommend this hotel to anyone.

Read More
Read Less

Great Service

By

May 13, 2017

Staff was very friendly. My room was very clean. Bed was comfortable. The pool and pool area was very well maintained.

Read More
Read Less