 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property
Overall Experience 4.8
97%
Recommend This Property
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Comfortable bed great service
ByAmkkathy
March 17, 2021
Comfortable bed great service, clean and well maintained
parking and vending
ByBuck
March 16, 2021
I had to park across the street in another lot. vending machine took money and no item.
Great service and value for the money
Bynikkilynn
March 16, 2021
Staff were all very friendly and very helpful. I really appreciated the extra time and attention for breakfast as I know that's a lot to manage.
One night stand
ByChecky Shabazz
March 16, 2021
I stayed one night and everything was great. Breakfast is different because of the times, but food was still good. Would stay over again.
Nice bed
ByDmrr
March 11, 2021
Bad bathtub. It would not drain without propping the drain open with the soap dish
Big room
ByJnstree
March 10, 2021
Very comfortable beds very clean rooms enjoyed our stay thank you
Excellent
ByJenny
March 07, 2021
The stay was excellent except of course because of pandemic breast was disappointing but I totally understood the need for safety .
Comfortable bed, clean room
ByBhupen
March 04, 2021
Bed was comfortable. Akash at the reception was very friendly.
Perfect quick stop
ByRaidergirl58
March 02, 2021
Traveling from Florida to Michigan, and being on the road for 14 hours enduring rain
Easy check in and check out
ByKelly4764
February 25, 2021
Easy on and off expressway
Just an overnight stop, easy check in and check out.
Only had interaction with three hotel employees, night clerk morning clerk and breakfast conceriege, all were pleasant.
Room was quiet
Beds were per usual for holiday inn express
Chrissy, the hotel manager was excellent, hard worker in all capacities
ByJulie
February 19, 2021
Chrissy was great running around helping everyone. The hotel was understaffed I think because of the weather. Chrissy was shoveling, helping with breakfasts and just all around doing it all for the guests.
Quiet, clean, friendly staff
ByROSIE
February 16, 2021
Great stay here in Richmond! Excellent staff, very clean, comfortable beds. Stayed for two nights while visiting family in the area. Staff was very accommodating when I asked to be in the quietest room.