 Guest Reviews
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98%
Recommend This Property
Overall Experience 4.8
98%
Recommend This Property
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Nice Hotel
ByAnthony06
January 27, 2020
Both the staff and the hotel were nice. So I would recommend this property to anyone traveling through and need a nice clean place to stay
Great clean rooms.
ByAmerican Vintage
January 22, 2020
This is a great hotel to stop at while traveling through the region. Clean, quiet and up to date amenities. Great staff, good parking.
Business with Pleasure
ByWoody
January 21, 2020
Staying at this Holiday Inn will exceed your expectations. Staff was excellent , service was customer centered, and rooms delightful.
Great Visit
ByGoodness
January 20, 2020
My family were passing through headed to Florida on Vacation. Great service and friendly people. Highly recommend this Hotel. Many places to eat within walking distance of hotel also.
AWESOME!
ByKyRob
January 17, 2020
I can not give this property anything but an A because anything less would not tell you how great this property was. The General Manager must be Great because the Hotel is Great!
Refuge in Richmond
ByCold Winter
January 16, 2020
Richmond Kentucky property is just great. The property is well maintained with courteous staff.
HIE Richmond breakfast is always good too, consistent with IHG standards.
Clean, quiet...But could have been more comfortable
ByJeff
January 10, 2020
Great hotel and enjoyed stay. Bathroom sink drain did not drain...had to remove it to at least use sink and until hotel staff could get it fix. Was never fixed until we checked out. Bed was so bad, there were body grooves that were permanently in the mattress making it extremely uncomfortable.
Great stay
ByLisa
January 07, 2020
Just alittle get away for the weekend with the family and to enjoy the view I enjoyed my stay and I will be returning later in the year..
good overall
ByMike
January 06, 2020
clean facility, friendly personnel good choice for older people easy access to all needs
Great stay
ByHolly
January 05, 2020
This hotel was very nice. It was clean and the staff was very friendly
Always a good experience
ByGrands
January 04, 2020
Richmond Holiday Inn Express always has courteous people working there. We are always greeted in a friendly manner and invited to receive a rewards perk or points. The motel is always attractive, well-maintained, and clean. The breakfast area is very clean and always has a good variety of food from which to select. The beds are comfortable and the window treatments are the best because they actually block out all the exterior lights allowing one to sleep more comfortably. We visit family when in Richmond, and this gives us a comfortable, convenient place to stay, close to almost everything.
Excellent Stay
ByNeNe
January 01, 2020
Great hotel. Had three rooms for my family and all were very roomy and very clean. Staff was really friendly and accommodating. Beds were comfortable but pillows were typical. Go flat when you lay on them. Needed 2-3. Loved the blackout shades. The location was great. A lot of eating places and shopping. Couldn’t go wrong with this hotel.