Rated 4.5 out of 5 by 266
Rated 5.0 out of 5.0 by SEASONED TRAVELERS Best hotel on highway 81
We have stayed all along the 81 corridor, and stayed at a variety of hotel chains. HIE is head and shoulders above the rest! The rooms are stylish, clean and quiet.The staff is welcoming. Best of all the price is surprisingly reasonable,which is important if you travel frequently like we do. We have never had a bad experience at an HIE!! We recently used our Rewards points for the first time for a free night. It was so simple to do. I will definitely use our Rewards more often in the future. We returned home happy, and well rested, thanks in part to the great accommodations at HIE. Can't wait to plan another trip!
May 1, 2015
Rated 4.0 out of 5.0 by Kidist Good and Solid with Great Breakfast
Me and my boyfriend went for 1 night. My Spring Semester finished, my Summer Semester starts next week. We drove west from Washington DC. Blue Ridge Valley Parkway is amazing. They offered us early check-in, but we didn't need it. Arrived at 3pm. Room was spotless. King Size Bed with Jacuzzi for ok price, my boyfriend is prior military. Staff and Customer Service was excellent. We immediately went hiking on the Appalachian Trail, Dragon's Tooth. Staff gave us great driving and parking directions to the trail head. Then, after, at 7pm, we drove up to the Star, a nice little tourist trap at the top of the local mountain. Beautiful drive and nice hiking trails. Exhausted, we got back to room. Jacuzzi in room with a bottle of red wine. Watched tv from the tub. Great bed mattress, great sleep. 6:30am breakfast was fantastic! Pancake machine, egg and cheese omelet, sausage, biscuits, OJ, cranberry juice, apple juice, 5 different coffees and creamers, salsa, bread and toast and jelly, apples, oranges, bananas, cereals, milks, yogurts, oatmeal. We went to the 11am Salem Red Sox game, so we checked-out then. They didn't rush us, it was obvious they would let us move at our own speed.
Negatives - 1 - No glasswear in the hotel. No wine glasses, no rocks glasses. Everything plastic. 2- No bubble bath in room. You have to bring your own. (luckily my boyfriend is awesome and did) 3 - No Indoor Pool. And, Outdoor Pool isn't open until May, which was not mentioned on website. We brought swim suits expecting the pool.
Positives - Customer Service. The people were superb. Directions, addresses, help with free internet for our equipment. Breakfast!
Go Red Sox !
April 30, 2015
Rated 5.0 out of 5.0 by FF64 Clean, quiet, and great breakfast!
Very clean, quiet hotel and front desk people were very attentive and friendly. Conveniently located off freeway as well.
April 29, 2015
Rated 5.0 out of 5.0 by Fav560 Roanoke College
Our son was interested in visiting the Roanoke College. We utilized MapQuest to obtain directions and hotels within the area. We researched the reviews of the hotels in the area and selected Holiday Express in Salem.
April 29, 2015
Rated 5.0 out of 5.0 by JohnnyWalker Nice Hotel, Convenient Location
Just what I have come to expect from Holiday Inn Express, a nice property, nice room with two queen beds, fair price, extra friendly staff, easy check-in and check-out.
I have stayed at this property multiple times and it has become my go-to hotel when I am in the Roanoke area, easy access to both Roanoke and Salem, safe location with good nearby services.
I highly recommend this hotel.
April 28, 2015
Rated 3.0 out of 5.0 by LBhie Good stay for the price
The staff were very nice at check-in and the price was right. Close to Roanoke College.
Not sure how the pool was as it wasn't open while we were there.
Breakfast was basic.
April 27, 2015
Rated 4.0 out of 5.0 by sandy_14 Perfect for Business Stay
Accomodations were phenomenal for my stay. I was only there one night and was impressed with the facility. The front desk clerk was inundated with people waiting to check-in when I arrived and I feel like this could've been alleviated with additional manpower. All in all, great hotel.
April 27, 2015
Rated 3.0 out of 5.0 by LAw Enforcer Good hotel with minor problems
Very clean hotel. The only problem was the room need better lighting and the refridgerator needed to be defrosted in order to coll the food and drinks stored inside. Room was quiet and the A/C worked well.
April 27, 2015