 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property
Overall Experience 4.8
98%
Recommend This Property
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Great place to stay!
ByDaMo
December 31, 2020
The hotel is just what you would expect from Holiday Inn, updated with an indoor pool
Excellent Stay
By9Steve9
December 30, 2020
Stayed here many times and have never had a problem. Staff is always very friendly and helpful.
Christmas Stop
ByTony43
December 28, 2020
Everything was very nice. Room was well laid out, everything worked well. Bed was very comfortable.
Great Service and Great for Dogs
ByAnnbanan
December 28, 2020
Such a wonderful stay from check in to check out. Great place for a dog- they even have a little fenced in area for the dogs to go potty with poop bags provided. I had messed up my booking, but the front desk agent gave me all of the information I needed to make the adjustment I needed without being charged for day of changes!
Bed was really comfortable. They let me have late check out!
ByHilvety13
December 23, 2020
I was heading home from Cape Girardeau, Missouri. It had snowed that night and was still snowing it was 2:30 a.m. and I was having trouble driving. Missed my turn sliding so I went a little over the hump and took the Salem exit to your Hotel. Didnt have much cash, but the night clerk went out of his way to get me a room so I wouldn't be left out in the cold. I am grateful for him and the Hotel itself for the great hospitality they showed me that early cold morning. I will be staying there and at the Holiday Inn franchise when traveling. Thank you so much! Sincerely, Crystal Kloever
Nice Hotel
ByJosh
December 23, 2020
The hotel was very clean and nice. The staff were friendly and very willing to help.
Donna
ByN/A I dont have one
December 17, 2020
Holiday Inn Express in Salem, Illinois is a Wonderful Hotel to be very comfortable,and get plenty of rest! The staff is very friendly and helpful. They are always professional. I recommend this Hotel! I guarantee you will be satisfied with this Hotel! Super Nice , and Very Clean! Check In And Check Out was Easy!
Good overall experience
ByKS Kim
December 09, 2020
I was in town for a funeral. Staff was very accommodating for my need to check in early so I could change for the visitation. Room was clean. Rates were responsible.
Good beds. Toilets too low to ground.
ByBfhf
December 06, 2020
Beds comfortable. Toilets too low to ground. Nice that it is pet friendly and coffee available 24 hours.
Nice accommodation
ByTravel warrior
December 06, 2020
Excellent property. The staff were all very careful to mask and socially distance. The hotel was extremely clean and comfortable
Stay here 3-4 times every year.
ByMonie
December 02, 2020
Miss getting the USA today newspaper
and REALLY miss the cinnamon rolls.
Other than that, everything was great.
There when I needed a place to stay
ByKCasper
December 02, 2020
I was tired and had a long day driving. And a room was available when I needed it.