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Rated 4.0 out of 5 by 265 reviewers.
Rated 1.0 out of 5.0 by Filthy Conditions! Extremely disappointed with the condition of the rooms and lobby area. There was dirt and dust caked on the overhead fan, mold in the bathroom and dust caked on the carpet. Extremely disappointed in this Holiday Inn. I know this is not the normal condition for an IHG facility. August 24, 2015
Rated 5.0 out of 5.0 by Great stay friendly staff, great service and clean hotel. Would definitely recommend. Everything San Antonio has to offer downtown is within walking distance. August 23, 2015
Rated 1.0 out of 5.0 by Filthy Conditions!! After checking in, we immediately left to explore the city. Upon our return, we got a really good look at our room - it was filthy! The ceiling fan was caked in dust and dirt, there was mold in the shower and the floor was dirty - especially around the edges where you could see a greyish dust on the edges. I took some pictures and informed the front desk of the conditions upon checkout. No one seemed too concerned, but they did give me a price adjustment. I asked if there was a housekeeping manager who inspected the rooms but I never received an answer. Friends who were traveling with us experienced the same room conditions and they were staying on a different floor. We booked this hotel because of the location and the fact that it had recently been remodeled. However, we definitely won't stay there again. This is not what we expected from a Holiday Inn or an IHG product. Very dirty and very disappointing. August 23, 2015
Rated 5.0 out of 5.0 by Nice Stay Would recommend to anyone looking for a nice relaxing room for business trip. August 17, 2015
Rated 4.0 out of 5.0 by overall My stay was fine,and the staff was excellent. My inly complaints are that the lobby was under construction, and the breakfast area was very cramped and crowded August 12, 2015
Rated 1.0 out of 5.0 by Mal viaje Muy mala experiencia en este viaje, mala habitación mal restaurant, mal servicio todo fue muy malo. August 10, 2015
Rated 4.0 out of 5.0 by Mercado Area Holiday Inn Express Convenient hotel on the outer edges of downtown San Antonio. Walking distance to the Mercado Market with roomy suites to stretch out in. July 30, 2015
Rated 3.0 out of 5.0 by Clunky suite Traveling with extended family, so thought a suite would be enjoyable. Two double rooms would have been better as second bedroom was only accessible through all other rooms, we would have had two in-room coffee pots, and two baths. July 30, 2015
  • 2015-09-01T11:40:21.000-05:00
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