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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 218 reviews
81%
Recommend This Property

Ratings Breakdown

218reviews

  • 5 Stars
    108
  • 4 Stars
    54
  • 3 Stars
    26
  • 2 Stars
    21
  • 1 Stars
    9

Clen Room, Friendly Staff

By

March 27, 2017

club

The room was clean, the staff at the front desk greeted us with a smile and made us feel welcome

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Fantastic

By

March 27, 2017

From the start I felt like I was home. Great atmosphere, very clean up to date. The staff here was fantastic, all smiles and very helpful. Greeted me when I would leave for work and returned back. As well as very informative on what to do in san Antonio as well as where to eat. The clerks Adriana, Patty, and Joslyn are such a great team when it comes to their job, never a hassle with them.

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Great expierence, dedicated staff

By

March 27, 2017

From the beginning I experienced great service.
the breakfast needs improvement but everything else was great. Adriana was a great host!

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Holiday Inn

By

March 26, 2017

We were not pleased with our stay at this location.

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Great place to stay

By

March 24, 2017

club

We visited the Hotel during spring break even though we arrived early and had to wait until 3 to check in.. it was a great place breakfast was good and the staff is very friendly and nice greeted by everyone who worked there...I will stay here again..

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Professionalism

By

March 23, 2017

club

1) Our room did not get cleaned on the first day. After we made the front desk aware, they stated that we had a “Do not disturb” on the door but in actuality, the maids were cleaning next door when we left the building and removed the sign.
2) Me and others eating breakfast witnessed a front desk clerk disciplining the Breakfast (setup) lady which was very unprofessional.
I have stayed in many Holiday Express Hotels within the country but this was (by far) my worst experience.

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FIESTA

By

March 22, 2017

I would definitely recommend this hotel to anyone with a family, very clean, nice and helpful staff. It is 10 minutes from downtown and traffic is not a problem in this area.

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Awesome

By

March 22, 2017

The room was clean and the beds were comfortable. We had great service throughout our stay and the breakfast is awesome.

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SeaWorld visit

By

March 20, 2017

club

Not bad for what the room cost, close enough to enjoy SeaWorld or the riverwalk. Rooms allow to much out side noise in and breakfast ends way to early at 930.

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Great location at great price

By

March 18, 2017

club

We liked the proximity to the River Walk and Alamo. The hotel and room were clean. Breakfast was okay.

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SA Southside

By

March 15, 2017

club

Great service. Food could have been a little bit better.

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Great staff

By

March 15, 2017

platinumelite

Friendly staff, clean room. Staff reminded me that they provide coffee all day. The general manager contacted me me same night I made a complain instead of waiting until morning

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