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Rated 4.5 out of 5 by 81 reviewers.
Rated 2.0 out of 5.0 by No hot water After spending a week in the rainforest I was looking forward to a familiar quality hotel and a hot shower. This HIE was everything you'd expect with friendly staff, clean room, comfortable bed and a safe for valuables EXCEPT the water was luke warm at best. It was a huge disappointment and arriving so late at night we didn't have the energy to complain and change rooms (assuming it was only our room with the problem). THIS PROBLEM NEEDS TO BE FIXED BEFORE I WOULD EVER CONSIDER STAYING THERE AGAIN. February 26, 2014
Rated 5.0 out of 5.0 by Good place next to the airport A good, clean hotel next to the airport with frequent shuttle service. Very good internet connection and TV channels. Only downside is lack of good restaurants in the area. There is a Denny's, a chicken fast food place and a sports bar in the casino next door. This is probably the best place to stay if you are catching an early morning flight. February 22, 2014
Rated 5.0 out of 5.0 by CR vacation A great entrance and or exit hotel for your Costa Rica visit. Wonderful service and airport location. Next time I'd use the car rental at the same location. We took a great tour door to door from here. They were very helpful. February 21, 2014
Rated 5.0 out of 5.0 by Near Airport, Very efficient Very clean and convenient to restaurants and airport. Staff very efficient and had us prepared for a quick effortless check in at airline counter. Since we had an early flight out, we were given a great little breakfast in a lunch bag. Coffee was hot and ready to go. Shuttle bus on time. Nice touch. Thank you very much Manfred and Cindy Toronto, Ontario Canada February 18, 2014
Rated 4.0 out of 5.0 by Bueno Todo estuvo bien. tal vez el desayuno debería ser más variado y el gimnasio más grande February 13, 2014
Rated 5.0 out of 5.0 by Extraordinary! The rooms are always clean and comfortable; the staff exceptional! We have enjoyed every stay and never have a doubt about how we will be treated while guests at this H.I.Express. This property is far and above any H.I.Express we have stayed at in the U.S. They could use some pointers from these folks on how to make sure the service guarantees return business. February 10, 2014
Rated 4.0 out of 5.0 by Good Hotel & Great location The shuttle bus from airport arrivals arrives every 10 minutes. The hotel staff are very friendly and helpful. Rooms / beds very comfortable (only downside is noisy aircon). Good choice for buffet breakfast. The outdoor swimming pool is bonus if you have some spare time at the hotel. February 9, 2014
Rated 4.0 out of 5.0 by Cean Room Comfortable bed great location The only reason I gave a average score on able to relax was at 1;40 AM I awoke to my room phone flashing that there was a message for me .I contacted the front desk on how to receive the message .THE message was not for me as it was about to expire.The message was a week old and for somebody else. After that I could not go back to sleep afraid I would miss my wake up call if it even worked.I did not miss my flight , slept on the plane I am still waiting for an explanation as to why this call came to my room,and at 1;40 am. The rest of the Amenities where good staff were friendly room clean great location January 25, 2014
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