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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.6

based on 675 reviews
97%
Recommend This Property

Ratings Breakdown

675reviews

  • 5 Stars
    496
  • 4 Stars
    131
  • 3 Stars
    34
  • 2 Stars
    8
  • 1 Stars
    6

Buena ubicacion inmediata al Aeropuerto

By

June 27, 2017

club

Personal muy amable, buena ubicación, ambiente tranquilo y confortable.

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convenient and welcoming

By

June 26, 2017

club

Didnt really do much there but sleep and leave early the next morning, but it was nice to get to the HIE at the airport and have coffee and AC ready after our vacation in CR. Very easy to get to the airport, so very convenient, and a full business center so I could print out my boarding passes. Staff was friendly and helpful. Only complaint, I couldnt cancel a reservation the same day when I was coming in, as American Airlines changed my flight last minute and I was unable to make a connection. I get it, but it would have been nice as it was entirely the fault of AA and I notified HIE as soon as I found out..

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Comfortable and good value

By

June 26, 2017

club

This Hotel is best value / / price over all in the SJO
airport Hotel area.
I always recommend it to my associates and friends.

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cama incomoda

By

June 26, 2017

el cuarto tiene chinces o pulgas, cuarto sucio porque no tiene la higiene adecuada

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Great Staff

By

June 23, 2017

club

From the front staff, kitchen, maids, maintenance guys all great you and most with smiles, you do feel welcomed there.

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Excelente atención

By

June 21, 2017

club

Muy buena atención del personal, las habitaciones confortables, la cercanía al aeropuerto y el servicio de transporte excelente

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Costa Rica vacation

By

June 20, 2017

club

Close to the airport with free shuttle. Rooms are comfortable and clean. Our room had a musty odor but it was not too bad.

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Buena atencion y descanso total

By

June 15, 2017

club

Desde mi llegada, todo el personal muy atento, servicio de alto nivel, habitaciones muy comodas.

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Friendly service

By

June 13, 2017

Everyone greeted my family and was very nice. Every time we passed someone in hall or outside, they were very nice and wanted to have a conversation

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Good stay

By

June 11, 2017

club

Good for short visit to Costa Rica with Family and friends. Shuttle service is a plus and the facilities need to be upgrated to make it look new.

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Great Seervice

By

June 07, 2017

club

Great location for an early morning flight, but rooms facing the Airport can be very noisy if takeoffs are from the East end of the runway.

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Cleanliness and Friendly

By

June 07, 2017

platinumelite

I normally stay here for early flights...Staff is knowledgeable friendly and quick to assist.

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