Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 193 reviews
95%
Recommend This Property

Ratings Breakdown

193reviews

  • 5 Stars
    143
  • 4 Stars
    32
  • 3 Stars
    6
  • 2 Stars
    8
  • 1 Stars
    4

Great hotel bad front desk

By

September 28, 2016

The hotel itself was wonderful. The room had the space we needed and was updated and very clean. The room smelled clean as well. The A/C worked perfect and the pool was gorgeous. It was a very good stay other than being told they we could not get any more towels from the front desk clerk. She was rude and careless. Other than that issue it was a great stay.

Read More
Read Less

A little disappointed

By

September 26, 2016

I have been staying at all different HDIE. Different areas due to softball.
The staff at this hotel was amazing, however upon checking in..the first room they put us in had the dead bolt locked. We couldn't even open the door. The 2nd room they moved us to smelled so bad from mildew, the toilett was so lose when we stood up off it, it slammed into the wall. I went and said something, the girl at the desk, without hesitation moved us to another room on the 4th floor. The whole 4th floor smelled like dirt and mildew. My daughter who has severe Asthma, started coughing about 230am. At check out, she was miserable and now hows an URI.
I'm not sure what was going on in the hotel and why it smelled the way it did, but something needs to be done.

Read More
Read Less

A great stay

By

September 20, 2016

We stayed in the room that was wheelchair accessible. It was the only available room with King bedding. It had hardwood (laminate) flooring. I loved it. The room was immaculate and comfortable.

Read More
Read Less

Excellent Hotel

By

September 15, 2016

club

Clean Rooms, convenient location, friendly staff. I will stay here every time I visit San Antonio, New Braunfels or San Marcos.

Read More
Read Less

Relaxing in Seguin

By

September 14, 2016

club

If you want quality for your money, this is the place to stay. Staff is friendly and attentive. Richard

Read More
Read Less

Nice shower and great service.

By

September 14, 2016

club

The room was plenty spacious for 4 of my bowling peeps. We enjoyed the television channel choices. It was nice and unexpected to have a refrigerator and microwave available in the room. The pool was enjoyable and relaxing. Appreciated the extra pillows and the firm bed. Was running late at check out because we spent to much time enjoying the free breakfast provided, so was thrilled with the fast check out. Over all a pleasant experience.

Read More
Read Less

Mold in Bathroom

By

September 14, 2016

platinumelite

Thee was black mold on the celling in the bathroom.

Posted byCustomerCare
September 27, 2016
Dear Doug679, Thank you for your candid feedback and for staying with us. It is of great concern that you were not satisfied with the cleanliness of the bathroom ceiling as customer service and cleanliness are of an utmost priority for our hotel. We have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. Again, thank you for your review as we value your patronage as an IHG Rewards Club Platinum member. We hope to have the pleasure of welcoming you back to our hotel and replace your bad experience with one that reflects our true standards. Sincerely, Zelyn N. Case Manager IHGService
Read More
Read Less

service

By

September 07, 2016

platinumelite

Overall service was good. But I was surprised to learn this Holiday Inn will charge $1 per bottle water and my experience with other Holidays Inn with providing free bottle water.

Read More
Read Less

overnight stay

By

August 27, 2016

this is a fine hotel near restaurants and easy on off the highway. Very quiet. Nice stay.

Read More
Read Less

Good breakfast--great cinnamon rolls.

By

August 25, 2016

We have stayed in the Seguin Holiday Inn Express
many times and will continue to return. It's our home away from home.

Read More
Read Less

breakfast

By

August 24, 2016

stay was great. could of used another pancake station. to many people in line or waiting to make pancakes.

Read More
Read Less

Return Visit

By

August 24, 2016

platinumelite

Outstanding Customer Service from Krutie at the front desk. Always a smile and a kind word, makes for a pleasant stay. Breakfast is good and the coffee is fresh and hot! This property tends to be noisy on the weekends so be prepared! Overall a good place to stay.

Read More
Read Less