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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.1

based on 259 reviews
80%
Recommend This Property

Ratings Breakdown

259reviews

  • 5 Stars
    141
  • 4 Stars
    48
  • 3 Stars
    34
  • 2 Stars
    21
  • 1 Stars
    15

Raw Sewage smell in room

By

October 18, 2017

club

I was very disappointed in my stay at the Selma Holiday Inn Express. I have stay in other properties and they were great. Our room at a strong smell of raw sewage. I ask about another room and was told they were sold out. After buying an air freshener to mask the smell it got a little better. My grandson wanted to stay with us but I was afraid to let him due to the smell. My eyes watered and lips tingled all night. The overall room was just dirty. The next morning I went to the desk and told them we needed a new room or we would have to leave sooner than planned. She moved us to a room on the first floor which did not smell. This was at 7am, I wondered why we could not have moved the night before and ask but got no answer. The worst part was when we checked out and told the desk person thanks for moving us due to the smell and all he said was 'Yea, I heard about that" never made eye contact or offered any apology or nothing. We did not even get a thank you for choosing us, have a nice, NOTHING. I don't think I will be able to stay here again when we return to Selma to visit our grand children which is said because I travel a lot for business and I usually stay in your hotel and you are one of the preferred hotels for my company. I hope you get the odor problem fixed at this facility. It was not just one room it was the whole third floor.

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Needs renovations

By

October 16, 2017

I’ve stayed at this hotel several times for Work. My last stay will be the last. I will drive to Montgomery instead. The first room smelled of cigarettes and the toilet didn’t work. The second room the A/C rattled all night long. There are also a lot of construction type workers hanging out in the parking lot drinking beer.

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Best Hotel in Selma, AL

By

October 10, 2017

club

Every time I come to Selma I make sure I book a room here. There are several other hotels in the area but none of them compares to Holiday Inn Express. The professionalism is next to none and I am a loyal customer for LIFE.

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The front lobby smelled like a sewer!

By

October 09, 2017

When walking in the lobby the smell was awfull very similar to a septic tank. The front desk manager was extremely slow about getting things ready and yes I had reservations. Once in the room the nightstand was covered in some sticky substance not sure what it was. The next morning I went down for breakfast and found three trash cans on the floor collecting rain water from where the roof was leaking! I travel frequently and almost always stay at Holiday inn this place was by far the worst I have ever stayed in.

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Comfortable bed, friendly service, nice stay!

By

September 30, 2017

club

This was a stop for us after a long day of driving to see our daughter graduate boot camp. It was so nice to have such fast, friendly staff to help us check in.

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Excellent beds. We look forward to sleeping in them. Hotel manager.

By

September 28, 2017

John, hotel manager, went overboard helping find accommodations for our son and his family.

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A bit of heaven, great service and comfort!

By

September 23, 2017

club

We were able to truly relax and enjoy our stay after a tenuous trip to Georgia due to evacuation from Florida (Hurricane Irma). Wanting to come over to Selma to absorb its' important history, we found a clean and attractive hotel; Such a welcoming staff and comfortable rooms. This was our opportunity to really recharge and be a bit pampered. We appreciated the coffee set up in the lounge as well as the beautiful space itself. The room accommodations were very attractive, clean and so very comfortable. We truly felt welcomed by the staff, amenities and the beautiful facility! We are so grateful!

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Comfortable bed

By

September 18, 2017

club

The cleaning person could have clean the room a little better.

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Room nice and clean service was great.

By

September 18, 2017

club

I would recommend this hotel to anyone that need to stay in Selma. The staff hospitality was great the breakfast room was nice and clean and the food was great.

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Bla

By

September 17, 2017

Bla bla bla... it was the same as all holiday inns....not great and not terrible

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great place to stay

By

September 06, 2017

club

Great value clean rooms friendly staff. Great breakfast nice area.

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Dirty

By

September 01, 2017

This hotel was so dirty in general. Bathroom was disgusting

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