Rated 3.8 out of 5 by 34
Rated 3.0 out of 5.0 by kcsvoyager no IHG recognition
I am a Platinum member a no welcome gift or points?
June 21, 2014
Rated 5.0 out of 5.0 by Catsu Slave Lake stay
I really enjoyed my stay at your hotel- room was quiet, clean and very comfortable and breakfast was great. Thanks to a friendly staff.
June 16, 2014
Rated 5.0 out of 5.0 by Georgie28 Great Service and Super Clean
Thank you for a great stay at the Holiday Inn Express in Slave Lake. The rooms were exceptionally clean; the Staff was very welcoming and courteous and we slept great. We'll be back. Thanks again.
June 4, 2014
Rated 4.0 out of 5.0 by Gudda Comfortable Bed and OK Service
I do not thing it is necessary to repeat what I have already said. Please respect your guest's time and do not force guests to write at least 50 characters. Now the review once again
1. Poor Internet Speed.
2. Dirty Carpets.
3. Dirty Elevator. No one cleans it
4. Breakfast choices could be expanded.
June 3, 2014
Rated 2.0 out of 5.0 by Spike2014 Drapes do not close.
Due to a interior designers non practical revilation, the window drapes only close to approximately 50%. There are shears on the windows but during the night time the adjacent apartment balconies have a complete visual of your hotel room. I guess if you run around in the dark of the room it would be acceptable. Maybe the interior designer thought that you should be in the dark when you stay there. Second problem is the lights from the balconies give you plenty of light so you wont stub your toe althought you need to be able to sleep with the light on or not at all. To be kind to the desk staff, what on earth could they do to resolve this issue, redesign the curtains or bolt up a temporary one.
June 2, 2014
Rated 2.0 out of 5.0 by Toomasso Great room bad service very bad internet service.
Room was clean service from front desk was bad. Internet was worst I've ever seen, in hotel laundry service coin operated can not get change from front desk. Manager/ owner walking around hotel bare foot just a couple of thing will never stay again....
March 23, 2014
Rated 3.0 out of 5.0 by Punisher33 Nice rooms poor service
Asked to have my room cleaned at different times of the day because I was working night shift, staff seemed uninterested and even told me cleaners had went home for the day, even though they were cleaning the room right beside mine.
Front desk staff were impossible to talk to as they were always on the phone and would not acknowledge me standing in front of them at 3 different times for more than 10 minutes each time.
If it wasn't for the IHG points I earn I would not stay at this hotel.
March 22, 2014
Rated 4.0 out of 5.0 by Sjmd Friendly employees, great rates, but the mattress quality and breakfast choices could be much improved.
During my most recent stay, I experienced polite and friendly customer service provided by helpful and pleasant employees.
The room we stayed in was very clean, and was exactly what we were looking for in the room layout, but the mattress was not very supportive and sagged quite a bit. It definitely needs to be replaced with a new one.
As well, the breakfast choices during the time we stayed could use some improvement. I don't know who recommends or likes those cheese and egg concoctions, but they are not appetizing at all. The last time we stayed, we had sausages, bacon and scrambled eggs and those were much better.
Overall, we enjoyed our stay and would stay here again.
March 20, 2014