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Holiday Inn Express & Suites Tucson

1564 W. Grant Road , Tucson, Arizona 85745

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 971 reviews
90%
Recommend This Property

Ratings Breakdown

971reviews

  • 5 Stars
    645
  • 4 Stars
    200
  • 3 Stars
    66
  • 2 Stars
    39
  • 1 Stars
    21

Very nice rooms

By

November 12, 2019

club

Holiday inn has always been a very comfortable hotel and nice looking. I would recommend your facilities to everyone that i know. I will be traveling a lot this year and i will only stay at a holiday inn. I give you my permission to use my testimony for your marketing

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Tucson IHG

By

November 08, 2019

I have been to this location before and have enjoyed it in the past. This time around, I did see that the hotel was under renovation, which did not bother me. Since I am here for work often, I am looking forward to the next time I am in town so I can see the refreshed appearance of this location. Overall, I enjoyed my stay.

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Construction zone

By

November 05, 2019

Overall, our experience this time was just OK. We were warned about the construction. The breakfast buffet left a lot to be desired this time because it was understaffed and messy, and we only had one bar of soap in the bathroom for two people for two nights. That seemed quite insufficient. This hotel will probably be very nice once the construction is finished. We usually enjoy our stays with holiday inn express completely

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閑散としたところにあるホテル

By

November 05, 2019

club

サービスなどは行き届いていて、気持ちよく滞在できました。私の滞在はホテルの改修工事と重なってしまったため、すこし空気などの環境が悪かったです。また朝食に少しでも野菜があると助かったのですが。

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Unexpected renovations

By

November 05, 2019

club

When a hotel is undergoing renovations they ought to offer all of their paying guests a substantial discount to compensate for the dust

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Great value

By

November 04, 2019

Great value for the money. Under remodeling but in the near future it will be beautiful.

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construction nightmare

By

November 01, 2019

First time of having a "below 10" rating. New front desk staff has not been trained in the normal HIE customer relations. Having a smoke free facility is very important to me and the room assigned was not smoke free. Construction crew was allowed to smoke in the facility and entry doors.

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Great location

By

October 29, 2019

The hotel was doing remodeling in the lobby area. Other than that it was very clean and comfortable.

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Under construction

By

October 27, 2019

club

The hotel is undergoing a complete overhaul but they are doing their best to minimize the disruption. Great location and excellent staff.

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Renovation and dust

By

October 27, 2019

club

My comments about the hotel renovation, and inability to eat due to the conditions created by the renovation, and lack of response to my request for a response, soured my opinion of this property

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Under Construction

By

October 25, 2019

Hotel was fine, but I wish they would have warned me that it was under construction via email before I arrived. Improvements will be nice when completed. Rooms were ok, looked a little old.

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Don't stay there if remodeling

By

October 23, 2019

club

Not a pleasant stay during the remodeling of the front lobby.

Prepare yourself if you do stay during remodeling in the breakfast area loud hammering, drills, construction workers yelling at each other across the room and walking around the construction crew on the floor.

The staff did call prior to are stay letting us know about the remodeling. I asked about the hours the crew would be working. She said not before 8:00 am, and no later than 5 or 6 pm.

This wasn't true. The construction crew was working past 8:30 pm, and woke up at 7:00 am to the sounds of drills, and hammers.

If you do stay wanting this adventure while remodeling requests the furthest room away from the noise or stay somewhere else altogether.

Prepare yourself not to have a relaxing breakfast or even a conversation with your family because of the noise over hammering, and drills are very minimal.

The stay of the room was clean, breakfast staff was pleasant, food was great and plentiful, never used the pool looking at it was clean and the area around it. Would I stay there again in the future? Yes, but never during remodeling or construction is in place.

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